This role is responsible for all for the CPDC Warehouse Management System (WMS), Red Prairie, which is the critical tool to manage $40M+ of inventory activities for the China Distribution Center across all operations areas including receiving, set up, packaging, kitting, returns, and stocking, picking, packing, and shipping.
Develop cross functional work processes with Materials, Customer Support, Transportation, Finance / Accounting for business improvements related to the Warehouse Management System and interfaces with the Order Management System and Inventory Planning System.
Support strategic improvement project work (thru lean/6-sigma tools) within different areas in the warehouse, to develop self-reliant / dependable operation processes
Consistently deliver operation systems and performance related improvements to achieve world-class warehouse performance, as measured by our annual bench marking information.
Reports to: Operations Leader
Key Responsibilities:
Be a leader in WMS related system upgrade /improvement projects (e.g. Red Prairies 2010) or help whole flow testing with other related system upgrades (change requests, ITPM, Xelus/GOMS upgrades, Siebel, Data-warehouse etc).
Expert understanding of WMS to be able to develop, test, and implement mapping and configuration changes to affect controlled and successful enhancements in warehouse processes
Interface with every area of CPDC Ops to resolve /improve issues they may have with their WMS. Make policy/process changes at the front-end and develop business requirements for changes that involve back-end.
Design and lead Operations Improvement efforts through the utilization of Lean and 6 Sigma methodologies.
Extract and analyze data to monitor performance and plan improvements in the warehouse. Gather and prioritize data for system issues recorded in the warehouse.
Maintain the mapping & configuration of production WMS to accomplish CPDC business objectives.
Establish and conform to Cummins change control guidelines for making WMS changes and lead any change from the business side
Expert understanding of WMS to help troubleshoot and improve functionality issues impacting task completion, response time, or process control and efficiency.
Interface with other PDCs to coordinate and help resolve any issues they may have with their WMS
Maintain Parts Profiling standards and process documentation in alignment with WMS mapping and configuration.
Define user roles in WMS in compliance with Cummins IT access control guidelines.
Build and maintain WMS reporting environment to enable access to critical business data, while protecting against uncontrolled usage of SQL by user community.
Maintain mapping and configuration, process documentation, work instructions, and change control records as required for Sox and ISO compliance.
Train employees on WMS processes and work instructions as needed.
Conveying to ADSC or performing regular systems performance updates.
Exchanging information and giving feedback to ADSC and Red Prairie suppliers to improve system performance.
Design processes to ensure the exposure to Sox issues are minimized and sound controls have been established and put in place to support the overall business strategy.
Gather data to support improvement initiatives related to the WMS and the impact to the business.
Knowledge Required
Detailed understanding and leadership of the entire WMS team through all functions.
Bachelors of Business or Information Systems with a Masters Degree preferred
Exposure or experience in business areas of Operations (at least 1 year preferred)
Expertise in Warehouse Management Systems (at least 1 year experience preferred)
Trained in Lean Leadership
Detailed business knowledge of Cummins Operations Systems and Supply Chain Management.
Detailed understanding of Cummins ITPM and ITSPM processes
Strong analytical skills
Windows XP, Excel, Access, MS Project, Minitab – awareness knowledge level