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海外大客户经理上海全职互联网 / 电子 / 网游职位描述1.拓展客户:通过市场调研和潜在客户资源的开发,主动寻找潜在客户并建立联系,扩大客户群体。-Client Development: Conduct market research and explore potential customer resources, proactively identify and establish connections with prospects to expand the customer base.2.客户需求分析:与客户进行沟通和交流,深入了解客户的需求和问题,分析客户的购买意向和能力,为客户提供个性化的解决方案。-Customer Needs Analysis: Communicate and interact with customers to gain an in-depth understanding of their needs and pain points, analyze their purchase intention and capacity, and provide personalized solutions.3.销售谈判与成交:与客户进行商务谈判,协商合作细节和条件,争取与客户达成销售合同或订单,促成销售成交。-Sales Negotiation & Closing: Conduct business negotiations with customers, discuss cooperation details and terms, strive to conclude sales contracts or orders, and finalize transactions.4.销售目标达成:执行销售策略和实施销售活动,确保达成销售目标。-Sales Target Achievement: Implement sales strategies and carry out sales activities to ensure the accomplishment of sales targets.5.客户关系管理:与现有客户保持良好的合作关系,定期拜访客户,了解客户的满意度和需求变化,及时解决客户问题和投诉,提高客户忠诚度。-Customer Relationship Management: Maintain sound cooperative relationships with existing customers, conduct regular visits, track customer satisfaction and changing needs, resolve issues and complaints in a timely manner, and enhance customer loyalty.6.协调内外部资源:与内部团队协作,提供全面的客户服务和支持,确保顺利交付产品或服务。-Internal & External Resource Coordination: Collaborate with internal teams to provide comprehensive customer service and support, ensuring smooth delivery of products or services.7.市场信息收集:关注市场动态和竞争对手的情况,收集和整理市场信息,为制定销售策略和调整销售方向提供参考。-Market Intelligence Gathering: Monitor market trends and competitor dynamics, collect and organize market information to provide references for formulating sales strategies and adjusting sales directions.职位要求1、全日制本科以上学历,英文精通读写,口语流利,可以进行商务沟通;- Full-time bachelor degree or above, proficient in reading and writing English, fluent in spoken English, able to conduct business communication;2、掌握较强的商务谈判技巧,擅长把握客户需求能给予准确的响应;- 2-3 years of overseas distribution/channel experience, strong business negotiation skills, good at grasping customer needs and giving accurate responses;3、具备良好的跨文化沟通能力,有出色的演讲、项目管理、决策和谈判能力,可以接受海外出差;- Good cross-cultural communication skills, excellent presentation, project management, decision-making and negotiation skills, and can accept overseas travel;4、心理素质佳,抗压能力强,具备良好的协调执行能力,工作认真,责任心强,有较强的市场洞察力;- Good psychological quality, strong ability to work under pressure, good coordination and execution ability, serious work, strong sense of responsibility, and strong market insight;5、有较强的上进心和自学能力,善于团队协作。- Have strong self-motivated and self-learning ability, good at team work.6、熟练掌握粤语,可作为工作语言进行客户沟通与商务谈判Proficient in Cantonese, able to use it as a working language for client communication and business negotiations。投递