Organizational Structure/ 事業・組織構成の概要カスタマーサクセスサービス(CSS)主にミッションクリティカルな環境で、クラウド製品を含むオラクル製品をご利用しているお客様に対して、追加有償の製品サポートおよび保守・運用サービス、教育サービス等を提供することで、システムライフサイクルを通してお客様のオラクル資産の稼働率やパフォーマンスを最大化し、システムを安定稼働させるためのソリューションを提供する組織です。 Job Description/ 職務内容クラウド製品を含むオラクル製品を使用するシステムに対して締結される運用保守サービスのデリバ ーを遂行します。提供サービスのアカウント責任者であるTechnical Account Managerとして担当顧客に対してシステムライフサイクルの各ステージで適切なサービスを提案し、海外リソースを含めたエンジニアリソース 活用したシステム保守・運用サービスの提供を通じて、システムの安定稼働を実現します。 Roles & Responsibility/ 個人に期待する役割やミッションシステムの運用代行業務を行うサービスを提供する中で、運用上の課題を主体となって解決に導いたり、安定運用に必要な技術情報を取りまとめたり等、お客様への提案や管理を行います。また対象サービスの契約の維持および 当顧客への新規提案機会の創出に関する責任を負います。これら業務をお客様、および社内グローバルメンバーを含めた関係者(運用技術者、製品保守・開発エ ジニア、製品担当、営業担当など)と連携して遂行します。常にお客様と円滑なコミュニケーションを図り、提供するサ ビスについて顧客満足度を高 、組 の ジ に貢献します。 Must/ 必須のキャ ア、スキル、資格など1. 主にクラウドサービス上でのエンタープライズ向けシステム基盤の運用設計2. アカウント責任者として担 顧客のハンドリングの経験3. で Want/歓迎するキャリア、スキル、資格など1. プ (PMPその他同等 資格)2. NW クラウ システ (仮想化基盤、OS、Middleware等) ITIL 3.
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Location Our Senior Cloud Data Architect will be an integral part of our Cloud Reliability Engineering team in APAC. This role is based remotely in Japan (work from home) with occasional business travel to Tokyo. We
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Job Description: ■Mission Rakuten Payment Public Relations Office is responsible for planning, executing, and producing external communication strategies based on service promotion. Our mission is to promote and establish Rakuten Payments diverse cashless services to society
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Location Kasumigaseki Building 33rd Floor - 3-2-5 Kasumigaseki, Business - Infrastructure Brookfield Infrastructure Group is one of Brookfield’s primary operating groups. The Infrastructure Group is one of the world’s largest infrastructure investors, owning and operating critical
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re
Asset & Wealth Management Private, AWM Operations, Alternatives Private Operations – Alts Real Estate Portfolio Services, Vice President, Tokyo ASSET MANAGEMENT OPERATIONS We provide customized service to our clients and enable our business to grow the
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Netflix is the worlds leading streaming entertainment service with 270 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can play, pause
Job Description: ■Mission We provide marketing support to manufacturers, partners, and other clients based on a variety of cashless services provided by Rakuten Payments, including Rakuten Pay, Rakuten Edy, Rakuten Point Card, and Rakuten Cash. We
