POSITION SUMMARY 日本語がネイティブの方。Japanese skill is required. Native level is neccessary. Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their
JOB SUMMARY Manages all outlet operations and staff on a daily basis. Areas of responsibility include Restaurants/Bars and Room Service, banquets. As a department head, directs and works with the food and beverage/culinary management team and
POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer
JOB SUMMARY Assists in successfully planning, developing, implementing, and evaluating of the quality of property’s rooms. The position ensures Rooms Operations meet the brand’s standards and targets customer needs. Strives to continually improve guest and employee satisfaction
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any
F&B Manager Job Description JOB SUMMARY Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding
POSITION SUMMARY Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding,
JOB SUMMARY Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and
POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to
JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest
JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and
Position Summary PRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers
JOB SUMMARY Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the
HOTEL DESCRIPTION Kagoshima is the southwestern prefecture of the Kyushu Island. Major economic pillars of the prefecture include agricultural and food, electronic and automotive-related industries. The Hotel will be part of a mixed-use development that comprises
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. 受信したファックスを受け取り、適切な担当者やゲストに配布する。オフィス機器を正常な状態に保ち、サービス担当者に連絡してオフィス機器の問題を修正する。コンピューター、郵便、ファクシミリを使って情報や文書を送信する。キーボード、マウス、トラックボールを使用し、コンピュータデータベースに含まれる情報を入力、検索し、記録、ファイル、予約を更新し、ゲストからの問い合わせに回答する。コンピューター以外の標準的な事務機器を操作する。 従業員の採用、研修、スケジュール管理、評価、カウンセリング、懲戒、動機付け、コーチングにおいて経営陣を補佐し、公正な待遇の保証／オープンドア・ポリシーのプロセスのロールモデルおよび最初の窓口となる。同僚に援助を提供し、彼らが自分の仕事を理解していることを確認する。会社の方針と手順を守る。制服と身だしなみが清潔でプロフェッショナルであることを確認する。機密情報の秘密を守り、会社の資産を保護する。会社の基準に従ってすべてのゲストを歓迎し、レコグナイズし、ゲストのサービスニーズを予測して対処し、障害を持つ人々を支援し、ゲストに心からの謝意を示す。施設のサービスや特徴、営業時間に関するゲストの質問に答える。明瞭でプロフェッショナルな言葉遣いで他者と会話する。書面を正確かつ完全に準備・確認する。適切なエチケットで電話に応対する。他の従業員と良好な関係を築き、維持し、チームが共通の目標を達成できるようサポートし、他の従業員の懸念に耳を傾け、適切に対応する。重さ10ポンド以下の物を補助なしで移動、持ち上げ、運び、押し、引き、置く。監督者の要請に応じて、その他の妥当な職務を遂行する。 Receive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to correct problems with
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff,
