Organizational Structure/ 事業・組織構成の概要カスタマーサクセスサービス(CSS)主にミッションクリティカルな環境で、クラウド製品を含むオラクル製品をご利用しているお客様に対して、追加有償の製品サポートおよび保守・運用サービス、教育サービス等を提供することで、システムライフサイクルを通してお客様のオラクル資産の稼働率やパフォーマンスを最大化し、システムを安定稼働させるためのソリューションを提供する組織です。 Job Description/ 職務内容クラウド製品を含むオラクル製品を使用するシステムに対して締結される運用保守サービスのデリバ ーを遂行します。提供サービスのアカウント責任者であるTechnical Account Managerとして担当顧客に対してシステムライフサイクルの各ステージで適切なサービスを提案し、海外リソースを含めたエンジニアリソース 活用したシステム保守・運用サービスの提供を通じて、システムの安定稼働を実現します。 Roles & Responsibility/ 個人に期待する役割やミッションシステムの運用代行業務を行うサービスを提供する中で、運用上の課題を主体となって解決に導いたり、安定運用に必要な技術情報を取りまとめたり等、お客様への提案や管理を行います。また対象サービスの契約の維持および 当顧客への新規提案機会の創出に関する責任を負います。これら業務をお客様、および社内グローバルメンバーを含めた関係者(運用技術者、製品保守・開発エ ジニア、製品担当、営業担当など)と連携して遂行します。常にお客様と円滑なコミュニケーションを図り、提供するサ ビスについて顧客満足度を高 、組 の ジ に貢献します。 Must/ 必須のキャ ア、スキル、資格など1. 主にクラウドサービス上でのエンタープライズ向けシステム基盤の運用設計2. アカウント責任者として担 顧客のハンドリングの経験3. で Want/歓迎するキャリア、スキル、資格など1. プ (PMPその他同等 資格)2. NW クラウ システ (仮想化基盤、OS、Middleware等) ITIL 3.
About Glean We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Job Description: ■Mission Supporting the conservation of our corporate value and sustainable growth of our business that provides Rakuten Edy, Rakuten Cash, Rakuten Pay, Rakuten Point Card, etc. By grasping risks across the organization and actively
Job Description Be a part of internal consulting team with high visibility to Applied Global Services executive leadership. Lead strategic projects to streamline business processes, improve supply chain and operations, reduce costs, and improve business performance.
Purpose: To lead and enable a people eco-system around moments that matter – delivering value at every touchpoint by ensuring the implementation of the People Strategy from a Business Partnering perspective. Act as Strategic HR Partner”
Job Description Our Company is a biopharmaceutical company with a mission of discovering, developing, and delivering innovative medicines and vaccines which save and improve peoples’ lives. We have opened two roles in our Customer and strategy
JOB SUMMARY Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Location Our Senior Cloud Data Architect will be an integral part of our Cloud Reliability Engineering team in APAC. This role is based remotely in Japan (work from home) with occasional business travel to Tokyo. We
Netflix is one of the worlds leading entertainment services, with 270 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
About Glean We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Job Description: ■Mission Our mission is to spread the various cashless services provided by Rakuten Payment, including Rakuten Pay, Rakuten Edy, Rakuten Point Card, and Rakuten Cash, through alliances with a variety of companies. Expanding the
About KnowBe4 KnowBe4, the provider of the worlds largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of
Job Description: ■Mission Our mission is to expand the number of partner companies of Rakuten Point Card, which boasts the largest number of members and amount of points issued in the industry among common point services,
Job Description: ■Mission Empowering people and society through payment innovation. We, the sales team of Rakuten Payments, are at the forefront of creating this message that the company is aiming for. Rakuten Groups business model is
A successful Administrative Assistant possesses structure, attention to detail, quality focus, high energy and flexibility to a high-paced deadline driven organization. As a Securities Services Japan Admin Assistant in Corporate & Investment Bank, you will represent the
Netflix is the worlds leading streaming entertainment service with 270 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can play, pause
