マイクロソフトのカスタマー・サービス＆サポート（CSS）部門は一貫したサポート体験を提供することですべての人や組織との信頼を構築する組織です。CSSでは、お客様とパートナーにおける問題の迅速解決と起こりうる将来の問題を事前に阻止することで、マイクロソフト製品への投資からより多くのことを達成できるようにお手伝いします。 お客様は、ハイブリッドおよびクラウドソリューションを活用しながら、データを保護し、セキュリティを確保するための 複雑かつこれまでにない課題に直面しています。私たちのチームであるSCIM（セキュリティ、コンプライアンス、アイデンティティ、およびマネジメント）は、当社の集合的なセキュリティ戦略へのコミットメントをさらに強化し、重要な顧客ニーズに対応するために作られました。 このポジションは、SDM（Supplier Delivery Management）マネージャーとして、インディビジュアル・コントリビューターから成るチームのピープルマネジメントを行います。このチームでは、チームメンバーの一人一人がDP（デリバリーパートナー）の成功にフォーカスします。複数のDPサイトにおいて、DPのサポートおよびデリバリー技術の運用面を監督します。 SDMマネージャーの役割には、運用ニーズ、コスト効率、および革新的なイニシアチブとプロジェクトの実施による顧客体験の向上をサポートするための継続的な改善計画の監督も含まれます。SDMマネージャーはまた、DPに技術的な指導、準備、およびエスカレーション管理を提供するパートナーテクニカルアドバイザーの役割を監督し、Microsoft製品およびサービスに関する技術的な問題が顧客およびパートナーにとって、最も効率的かつ効果的な方法で解決されることを保証します。 このポジションは働き方の柔軟性が高く、最大で100% まで在宅勤務が可能です。 マイクロソフトのミッションは、地球上のすべての人と組織がより多くのことを達成できるようにすることです。我々は成長への強い意志を持って他者を強化するための革新に取り組みながら、協力することで共通の目標を達成していきます。私たちは日々、敬意、誠実さ、そして説明責任といった価値観に基づいて、誰もが仕事やそれ以外でも成功できるよう、多様性を受け入れる文化を創造しています。 With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience.
The Customer Success Manager (CSM) plays a key role in enhancing the customer experience by ensuring that the customers business objectives are achieved through full utilization of our solutions. The scope includes a broader set of solutions
Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? Are you passionate about cybersecurity? Do you enjoy working on a high-performing, fast-paced sales team? If so, we
1 Your role in our team - Leading national and international pharmaceutical MES IT-software projects - Planning and managing project budgets - Ensure internal and external stakeholder management - First line of contact for Japanese customer
At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and
About the job We are looking for a backend software engineer to help build out a world-class travel booking portal for APAC users as part of our Hopper Technology Solutions group. You will work as part
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our
Position Summary: Customer Support Executive is the entry point for customers in Japan seeking application and content support for Trading, Risk Management, Media and Wealth Management customers in Japan. The role is responsible for delivering world
The Role: Joining Moderna offers the unique opportunity to be part of a pioneering team thats revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, youll be
Job Description As E-commerce Key Account Manager (Japan), you will drive operational excellence and seamless customer experience on digital marketplace platform while consistently maintaining the H&M brand. The role will work collaboratively and cross-functionally to drive and
About the job Hopper is expanding to Japan as we continue to expand our APAC business. . As Area Manager of Japan, you will be responsible for building from zero and growing the market. You will also
We are Reckitt そのチカラを自由に使え。 今の自分を超えていけ。 FREE YOUR POWER. PROGRESS YOURSELF. Home to the worlds best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless
We are Reckitt そのチカラを自由に使え。 今の自分を超えていけ。 FREE YOUR POWER. PROGRESS YOURSELF. Home to the worlds best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless
Company Description LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
Company Description Smartkarma connects independent investment research analysts to institutional asset managers, such as sovereign wealth funds, hedge funds, pension funds, boutiques and family offices. Smartkarma’s cloud-based platform leverages the latest in technology to provide a network
Job Summary As project team manager, you will be responsible for managing Japan project management team while improving project management business process. In this position, you will have the opportunity to provide insight encourage the tam and
Relocation Assistance Offered Within Country # 160465 - Tokyo, Tokyo-To, Japan Who We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet.
Job Description: Employer: DWS Group Title: CFO Location: Japan Job Code: #LI-ZL1 #LI-04 About DWS: Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate
Manager – Digital Customer Success The Manager, Digital Customer Success is responsible for leading and developing a team of Customer Success Managers to drive revenue retention and growth across business lines in . Through collaboration with internal partners, this
We are looking for an executive assistant to join our team in Tokyo! Job description Context of the position The Executive Assistant is integrated into the Country Manager’s team in Tokyo, Japan. Within a team of about
