Description •Drive process improvements in customer service operations, providing oversight and direction for process optimization of order management, inquiry management and communication with internal /external customers including outsourced day-to-day operations of MedTech Japan. •Collaborate with Customer
POSITION SUMMARY • Responsible to develop the Medical Affairs product strategy through the analysis of medical needs collected from all internal & external stakeholders of the therapeutic area • Responsible for leading MAF studies / publications
SCOPE OF THE ROLE AND BASIC PURPOSE Responsible for overall quality and compliance action such as complaint handling, field action, change control and so on in Japan market for DePuy Synthes Joint Digital Biomaterial and Spine
