カスタマーサービス業務のサポート、評価、監視、結果の分析、変更の実施を含むがこれに限定されない。 必要に応じて(JP-EN、EN-JP)の言語翻訳および校正を行う。 チャットやメールを通じて、パスワードリセットを含むがこれに限定されないプレイヤーの問題に対応し、サポートする。 勤務時間:シフト制 - 11:00~20:00 / 12:00~21:00 - 週40時間、週5日勤務。 週末や祝日を含む365日サポート(シフト勤務) Requirements 日本語のネイティブレベルの読解力およびライティングスキル。 ビジネスレベルの英語力。 翻訳および/またはローカライゼーションの経験があることが望ましい。 ビデオゲーム業界への情熱。 強い論理的思考力。 カスタマーサービス(あれば尚可)および/またはビデオゲーム、旅行サポート、ヘルプデスク、技術サポーの経験(メールコンタクトセンター環境での)。 メールやチャットを通じて優れたカスタマーサービスを提供できること。 ゲーマーの視点からゲームを理解できること。 ガイドライン内で正確かつ迅速に情報を分析し、解決する能力。 チームプレイヤーの精神を持つ。 Benefits 革新的なインタラクティブエンターテインメントを創造する人々との協力。 ダイナミックで起業家的な文化。 ビデオゲーム中心の環境。 契約社員*正社員への昇進が可能。 試用期間:3ヶ月 / 条件変更なし。 Who we are: PTW is a
The Reality Labs group brings together world-class experts to develop and ship groundbreaking products at the intersection of hardware, software and content. We are building tools and experiences that make people feel closer together in Virtual
Support the customer service operations including but not limited to evaluating, monitoring, analysing of results, and implementing any changes. Perform Korean language translation and proofreading where necessary. Respond and support Korean players issues via chat and
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
ABOUT GUNZILLA GAMES Founded in 2020, Gunzilla Games is the independent AAA video game developer and publisher behind the free-to-play mobile game TECHNOCORE, the gamer-first blockchain GUNZ, and the upcoming next-gen battle royale Off The Grid,
Microsoft’s Enterprise Account Team focuses on empowering customers on their digital journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for
Job Title: Sr. Credit Risk Review Officer Location: West Sahara What youll do: This position is responsible for planning and executing quarterly continuous credit file examination of assigned reviewable units or risk segments. The Senior Credit
Minimum qualifications: Bachelors degree or equivalent practical experience. 5 years of experience working in sales, business development, or consultative role in digital content/media industry. Ability to communicate in Japanese and English fluently to collaborate with partners. Preferred
ABOUT THE ROLE: We are seeking a talented Customer Success Manager to join our global team at Xsolla! The primary function of the Customer Success Manager, Japan, is to sustain and grow existing client business through
Title: Business Development Executive (Individual Contributor role) Remote: Anywhere in Japan Line of Business: Sales, Player Support Salary: Attractive base salary + Bonus / Incentives Overview PTW Japan is looking for a Business Development Executive to
Come join UNSEEN as our Marketing Director! Lets create the world of KEMURI together! The Marketing Director is a unique position at UNSEEN which requires someone with experience in both marketing and production within the gaming industry. You
Niantic is a leading Augmented Reality and mobile gaming company that inspires people to explore the world together - and we are looking for a capable User Acquisition Marketing Manager to join the fast growing Tokyo Studio.