POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls,
Minimum qualifications: Bachelors degree in Computer Science, Mechatronics, Mechanical or Electrical Engineering, or equivalent practical experience. 10 years of experience as a Facilities Manager or Chief Engineer. Preferred qualifications: 10 years of experience as a Facilities Manager,
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room