Plans, conducts and directs engineering projects or studies including complete projects requiring advanced knowledge of a specialized field. Applies comprehensive and diverse knowledge of engineering principles and practices within broad assignment areas. 専門分野の高度な知識を必要とするエンジニアリングプロジェクトまたは研究を計画,実施,指揮する。幅広い職務領域において,エンジニアリングの原則と実践に関する包括的かつ多様な知識を適用し,業務を行う。 Ø Oversees the deployment of
Job Type: Fulltime Employee Industry: Audience measurement, DMP, Analytics, Ad Tech, Media, Data Company size: 20-50 Company type: Startup from London, UK with offices in Tokyo and Bangalore Language: Native Japanese, proficient English Location: Tokyo (Hybrid)
役割と責任: 電話、Eメール、チャットによるテクニカルサポートの対応、診断、解決、追跡 SLOで定義されたレスポンスと解決スピードを維持する 高い顧客満足度を維持し、90%のケースで品質基準に従うこと 既存のトラブルシューティングツールとテクニックを使用して、問い合わせ内容の根本原因を特定し、顧客向けの根本原因評価を提供する 内部分類クエリを実施し、問題のクラスと予防措置を文書化し、さらに遡って分析する 製品エンジニアリングチームへの問題報告、ドキュメント作成、手順書作成、複雑な製品バグに対する望ましい動作や再現手順書の作成、コードレベルでの解決策の提案、バグを解決に導くためのエンジニアのサポート。業務上必要なコミュニティ管理業務を行う アーキテクチャ設計に関する顧客固有の要件を含むケースを取り上げ、特定の製品(または製品機能のサブセット)に限定したソリューションを提供する プロジェクトのタイムラインを遵守し、リリースの成果物を作成する 設計/コードの問題のデバッグに参加し、根本原因を特定する Roles and responsibilities: Technical support response, diagnosis, resolution, and tracking via phone, email, and chat Maintain response and resolution speed defined by SLO Maintain high customer
UX Interaction Designer Do you enjoy being part of a successful UX team? Are you a UX Design Engineer looking for a new opportunity? Join our User Experience Team! Our Oilfield Services (OFS) business provides intelligent connected
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Your Job Field Application Engineer Main function of PCS Japan team is to be interface between customer and PCS BU Engineering team. We need one more resource to handle the increasing business opportunity. Our Team Datacom &
Your Job This position has the responsibility to input Design Preference and Manufacturing POV in early phase of Product development to realize the best cost performance. Our Team CCS Division / Operation Strategy What You Will
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring