Job Purpose To enable customers to achieve their desired outcomes by delivering proactive, personalised, and value-driven support throughout their lifecycle. The Customer Success Specialist builds strong, trust-based relationships, ensures transparency, and deeply understands each customer’s goals to drive adoption,
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We dont just work in the sporting industry; we are actively changing it.
Customer Success Manager – Japan Location: Tokyo (Hybrid) About the Role We are looking for a Customer Success Manager who ensures our customers achieve maximum value from our solutions. This role requires strong communication skills, project and stakeholder management,
About Woven by Toyota Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of
Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital
About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives
Summary/Objectives The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely on Tanium to manage all their endpoints.
Want to be a part of Asia Pacific & Middle Easts (APME) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain the
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices,
Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
Marketing Director, Japan Thomson Reuters is looking for a data and results-driven senior B2B marketing leader to drive brand awareness and growth in Japan. You will be the country marketing leader and a strategic business partner
SummaryThe role serves as a key technical bridge between the Japanese market and ESET global teams, supporting partners and customers through technical consultations, solution design, product demonstrations, troubleshooting, and enablement. The successful candidate will work closely with
職務概要 インサイド アカウント エグゼクティブ（iAE）は、担当ポッド内におけるCisco Merakiポートフォリオの売上成長を牽引するポジションです。リード創出、パイプラインの健全化、パートナー企業の支援（イネーブルメント）に注力し、パートナー企業と連携しながら案件の推進およびクローズを行います。本ポジションはリモートワーク（バーチャル）ベースですが、主要顧客やパートナー企業とのミーティングのために、四半期に1〜2回程度の出張が発生する場合があります。 業務内容 パートナー支援と協働: 複雑なセールスサイクルにおいてパートナー企業を導き、ツール、市場分析、戦略的サポートを提供して強固なパイプラインを構築します。 案件およびパイプライン管理: リードの適格性確認（クオリフィケーション）からクローズまでのプロセスを管理し、正確な週次・月次予測（フォアキャスト）とCRMの更新を行います。 ソリューション提案: 主に提案・設計段階において、顧客のビジネス課題を理解し、そのニーズに合わせたCisco Merakiのソリューションを提案します。 データドリブンな営業活動: RADデータやAIツールを活用してターゲットアカウントを特定し、新規顧客の獲得やポッド間での効率的な連携を促進します。 評価指標 セールスサイクル: 中〜高難度の複雑性。平均案件規模は500万〜3千万、サイクルは3〜6ヶ月。 評価指標: 売上・成長目標の達成、予測の精度、ファネルのコンバージョン率、高い顧客満足度。 必須要件 営業経験: 関連分野における5年以上の実務経験（インサイドセールス、アカウントマネジメント、またはビジネスデベロップメントの実績。SaaS、IT、またはネットワーク業界が望ましい）。 パートナー協働営業: チャネルパートナーと緊密に連携し、案件の推進、共同提案、およびクローズを行った経験。 セールスサイクル管理: 中規模以上の複雑なB2Bセールスサイクル（平均案件規模5万米ドル以上）を管理した実績。 技術的な理解度: ネットワークポートフォリオ、クラウド管理型IT、またはCisco Merakiソリューションに対する強い理解。 データおよび予測（フォアキャスト）スキル: CRMツール、データ分析（RADなど）、AIツールを使いこなし、パイプライン管理や正確な予測報告ができること。 コミュニケーションと出張への対応: 優れたバーチャルコミュニケーションスキル、および重要な顧客やパートナーとのミーティングのために四半期に1〜2回程度出張できる柔軟性。 Focuses on
The Role The Account Management team is looking for a motivated account manager or sales professional to join our SMB team and help our merchants retain, grow, and get more from Squares platform. In this role,
About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s
JOB SUMMARY Functions as Strategic Human Resources Business Partner for several properties and acts as the prime HR resource for the Cluster GM and acts as a leader, guide and mentor to Directors of Human Resources/Human
Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence;