Date Posted:2026-04-01 Country: Japan Location: Japan Otis Headquarters: Tokyo Sumitomo Twin Building East 13F, 2-27-1 Shinkawa, Chuo-ku, Tokyo, 104-0033 JAPAN ポジション名：ユーザーサポートチーム リーダー（管理職採用） 概要ユーザーサポートチームのリーダーとして、職場環境の運用、コンプライアンス、デバイス管理、アカウント管理を統括し、エンドユーザーの生産性向上を支援します。 主な職務内容 1. 職場コンプライアンス／資産管理 週次の退職者チェック、AS400バッチジョブレビュー、システムバリューレビューなどのコンプライアンス評価を実施 PC管理（リフレッシュサイクル、機種変更、返却手配、資産台帳の照合） ATOSと連携し、PC発注数量を調整 2. アカウント／アクセス管理 AS400の基幹業務システムへのアクセス権付与、eLogisticsアカウントの作成 アクセス権レビュー（Otis Access UAR）の実施およびユーザーへのガイダンス提供 特別アクセス申請の対応（例：「–A」アカウント、リモートデスクトップ）
Develops, supports, and sustains IT solutions to address business needs and operational issues for Japan business users across Supply Chain, Quality, and Customer Service functions, enabling efficient business processes, effective system usage, and user adoption. The
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