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Job Description: About Organization Our department drives customer and technology transformation through digitalization, AI, and data-driven Customer Value Management (CVM) platforms. We enable personalized customer experiences and accelerate acquisition, retention, win-back, ecosystem cross/up-selling, and operational excellence
Purpose of the role The holder of this strategic position is responsible for driving Global Blue’s growth in the Japanese market and is central to maximizing both the tax-free shopping experience for inbound travelers and the