Job Summary The Service Delivery Management Services Leader is a strategic leadership role responsible for governing end-to-end IT service delivery, operational excellence, customer satisfaction, supplier management, transformation governance, and continual service improvement across all infrastructure towers.
Overview Overview 本ポジションは、日本を代表する大企業の経営層および業務部門・IT部門のリーダーと連携し、 AIを活用した“業務変革”を通じて、組織の生産性向上や意思決定の高度化といった 経営アジェンダの実現をビジネス視点でリードいただくソリューションセールスロールです。 Microsoft 365 Copilot をはじめとするAIソリューションの導入を通じて、 顧客の業務プロセス変革および組織全体の生産性向上を支援し、 中長期的なビジネス変革の実現に向けたパートナーとして顧客との関係構築を担っていただきます。 As a Solution Area Specialist, you will engage with business and IT leaders across enterprise accounts to identify strategic challenges and recommend AI-powered solutions that
Appealing Points: Strategic leadership role governing end-to-end IT service delivery across infrastructure, cloud, security, workplace, network, platform, and operations domains High level of executive visibility, acting as senior escalation point and primary advocate for customer satisfaction
We are looking for a Service Delivery Management Services Leader responsible for governing end-to-end IT service delivery, operational excellence, customer satisfaction, supplier management, transformation governance, and continual service improvement across all infrastructure towers. The role focuses