Job ID: 41391 | Location: Tokyo, Tokyo, Japan | Work Model: Hybrid The Customer Experience Manager APAC oversees the end-to-end Order-to-Cash process for the BU Catalysts division, serving as the main point of contact for Sales and customers. The
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in technical project management or a customer-facing role. Ability to work non-standard hours and work rotations/shifts. Ability to communicate in English and Japanese fluently to support client relationship
Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if
Job Description: Business Overview Rakuten Group is headquartered in Japan and serves approximately 100 million domestic customers and 2 billion customers across 30 countries worldwide. We provide more than 70 services across various fields including e-commerce, payment services,
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age,
Job Description: Business Overview The vision of the Conversational Experiences Department (CXD) is to change the world’s view of what is possible with AI by creating incredible experiences that ‘just work’. We propose, design, and build AI experiences that
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do
Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital
Position Internal Title - Director, Brand Management (External Title - Director, Head of Japan Consumer Direct) Company Introduction Coupang Global, Jikgu, is an innovative cross‑border commerce service that delivers high‑quality products directly to customers in Korea and Taiwan,
Minimum qualifications: Bachelors degree or equivalent practical experience. 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role. Ability to communicate in English and Japanese fluently to engage with local clients and
Kenvue is currently recruiting for a: Brand Manager, Consumer Health Brand Management What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices,
Minimum qualifications: Bachelors degree or equivalent practical experience. 1 year of experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms. 1 year of experience working with digital native customers. Experience in data and AI, including generative AI and
At Materion, everyone is included, respected and offered opportunity to grow. Join us! Key Responsibilities: Communicate directly with customers via telephone / email regarding inquiries, orders, expedites and complaints. Quote to customers. Negotiate and adjust shipping schedule with
Minimum qualifications: Bachelors degree in Computer Science or equivalent practical experience. 10 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role. Experience delivering technical presentations and live demonstrations for security solutions. Ability to communicate
Amazonで持続的にCustomerにサービスを提供し続けるために、Amazon物流拠点のコスト管理ならびにコスト最適化を行ってみませんか？ Amazonは、Earths most customer-centric company（地球上で最もお客様を大切にする企業）を目指しており、お客様が欲しい商品を高品質、低コストでお届けできる輸送ネットワークを構築することでそのVision達成に向かってきました。この輸送ネットワークは、全国にある大規模倉庫と各ご家庭までの配送拠点（Last Mile）とを結んでおり、それらの中継拠点としてSort Centerがあります。Sort Centerでは、お客様への配送スピードを担保しながらより効率的に輸送できるよう、荷物の仕分けを行っています。 Cost Management Specialistは、Sort CenterのCost管理を行っていただきます。具体的には、年間の予算計画の策定ならびに予算取得を行い、その予算内収まるようにコスト管理を行っていただきます。例えば、倉庫内オペレーションは外部の業者に依頼していますが、作業者様の賃金交渉や物量が予定通り来なかった場合の補償交渉を行っていただきます。また、予実管理をFinance teamへ説明する責務も持ちます。常にFixed cost, variable costの計画と実績を見比べ、削減のOpportunityを模索していただきます。コストを最適化することで、持続的にCustomerに妥当な価格でAmazonのServiveを提供し続けることが我々のMissionです。（※勤務地は品川シーサイドオフィスになります。） Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。 AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。 Key job responsibilities ・年間予算計画の策定 ・コストの予実管理ならびにFinance teamへの説明 ・外部業者とのコスト交渉（単価交渉・時給交渉など） ・その他New initiativeのPM業務 A day in the life 9:30-10:30 Sort CenterのDaily Business
Minimum qualifications: Bachelors degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Ability to communicate in Japanese and English fluently to engage with local customers and internal stakeholders. Preferred qualifications:
Minimum qualifications: Bachelors degree or equivalent practical experience. 11 years of industry experience in advertising, consultative sales, business development, or IT, or 8 years of experience with an advanced degree. 5 years of people management experience. Ability to communicate in English
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute management- and more.Management stream includes those