Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized
Appealing Points Hands-on ownership of Nexthink dashboards, alerts, automations, and proactive self-healing campaigns High-visibility position with monthly executive reporting and involvement in global digital experience strategy Collaborative, cross-regional role partnering with global Workplace Technology Services, Engineering,
Appealing Points Regional ownership of detection and analysis, acting as the key escalation point for Service Desk and Workplace Technology Engineering Hands-on use of Nexthink Finder, device timelines, and behavioral trend analysis for root cause investigation