Report to the Director of Marketing and Communications and support the developing and implementing an ongoing media and community relations. Support in media engagement and arranging special events to elevate the hotel brands experience on property
The role reports to the Marketing & Communication Manager, and will coordinate with the Food & Beverage department in increasing sales for Restaurants & Bar through developing events, promotions and loyalty campaigns. Client Details An upscale
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to
Organization Description Developed in partnership with jeweler and luxury products designer Bvlgari, our select Bvlgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement,
PCL - Jr Asst Food Beverage Manager - CS Department: FB Svc Employment Type: Fixed Term Contract Location: Japan - CS DescriptionBy applying to this position, your application will be submitted to Carnival Singapore, one of
Seeking a passionate sales expert skilled in building strong client relationships and achieving targets, eager to develop Fukuoka’s unique innovation community. Join our CIC Fukuoka Relationship Management & Sales Team to play a crucial role in
POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain
CIC is looking for a highly capable, self-directed and experienced individual to manage a team that will be responsible for day-to-day operations. This will be a great opportunity for someone with at least five years of
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. 特別な手配やサービス(例:送迎、予約、クリーニングなど)に対するゲストのリクエストに応え、手配または適切なプロバイダーを特定する。ユニークなニーズを持つゲストからの特別なリクエストに対応し、満足いただくためのフォローアップを行う。特別なイベントやアクティビティを含む、ホテルとその周辺の設備に関する情報を収集し、要約し、ゲストに提供する。ゲストからの電話、メッセージ、リクエスト、質問、懸念事項に応答し、記録し、処理する。ゲストの電話、リクエスト、問題を解決するために、必要に応じて適切な個人または部署(例:ベルパーソン、ハウスキーピングなど)に連絡する。シフトログ/デイリーメモブックを確認し、ログブックに関連情報を記録する。クラブラウンジの座席の空き状況、サービス、安全性、ゲストの状態を監視する。 事故、怪我、危険な作業状況をマネージャーに報告し、安全に関するトレーニングと認定を完了する。会社の方針と手順に従う。制服や身だしなみが清潔でプロフェッショナルである、機密情報の守秘義務を守り、会社の資産を保護する。会社の基準に従ってすべてのゲストを歓迎し、ゲストのサービスニーズを予測して対処し、障害を持つ人々を支援し、ゲストに心からの感謝を示す。明確でプロフェッショナルな言葉遣いで他者と会話する。正確で完全な書面を作成・確認する。適切なエチケットで電話に対応する。他の従業員との良好な関係を築き、維持し、チームが共通の目標を達成できるようにサポートし、他の従業員の懸念に耳を傾け、適切に対応する。品質に関する期待や基準を確実に順守する。手を伸ばす、曲げる、ひねる、引っ張る、身をかがめる、10ポンド以下の重さの物体を動かす、持ち上げる、運ぶ、長時間にわたって、立つ、座る、歩く。監督者の要請に応じて、その他の合理的な職務を遂行する。 Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About us InterContinental Hotels Group are one of the worlds leading hotel companies. Present in around 100 countries, we have over 914,900 rooms in over 6,170 hotels. Youll know our hotel brands. They are some of
About us InterContinental Hotels Group are one of the worlds leading hotel companies. Present in around 100 countries, we have over 914,900 rooms in over 6,170 hotels. Youll know our hotel brands. They are some of
Your day-to-day 【People】 -Manage daily activities, plan ahead and assign work ensuring you always have the right people in the right place, prioritizing for the business -Develop your team and improve their performance through coaching and
POSITION SUMMARY Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
Winter 2024-2025 Seasonal Position Are you passionate about people? Do you have a can-do attitude? Want to be a part of a great team? Then the SkiJapan.com Guest Services Team is perfect for you! We are
JOB SUMMARY The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand
Must have Japanese citizenship or Eligible work in Japan permit holder POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following
POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled