Job Description: Business Overview Rakuten Group, Inc. is a global technology company that runs many different businesses including e-commerce, fintech, entertainment, and telecommunications. The Entertainment Service Development Department (ESDD) develops and operates various digital content services
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and