Job Summary The Service Delivery Management Services Leader is a strategic leadership role responsible for governing end-to-end IT service delivery, operational excellence, customer satisfaction, supplier management, transformation governance, and continual service improvement across all infrastructure towers.
We are looking for a Service Delivery Management Services Leader responsible for governing end-to-end IT service delivery, operational excellence, customer satisfaction, supplier management, transformation governance, and continual service improvement across all infrastructure towers. The role focuses
Appealing Points: Strategic leadership role governing end-to-end IT service delivery across infrastructure, cloud, security, workplace, network, platform, and operations domains High level of executive visibility, acting as senior escalation point and primary advocate for customer satisfaction