POSITION SUMMARY POSITION SUMMARY Cross-Functional Responsibilities The Rooms - Agent will be assigned duties in both the Front Desk and Club Lounge to: • Build cross-functional expertise • Expand operational knowledge • Foster a guest-centric mindset
Appealing Points Deliver frontline IT support in Tokyo and across the region, resolving desktop, hardware, software, and end-user issues across Windows and macOS environments. Manage enterprise EUC technologies, including Active Directory, Entra ID, Intune, ServiceNow, Microsoft
Appealing Points Work directly with Japanese tax subject-matter experts to turn tax requirements into accurate, reliable system functionality Lead the migration of a legacy application to C# and .NET 8.0 while updating systems for 2026 Japanese