職務概要(POSITION SUMMARY) 電話・FAX・メールなどを通じて寄せられる宿泊予約の受付、変更、キャンセル対応を担当します。お客様のご要望を丁寧にヒアリングし、ニーズに合わせた客室タイプや料金プランをご提案します。 客室の空室状況および料金を確認し、予約保証、特別料金、キャンセルポリシーなどをご案内するとともに、特別なリクエストにも柔軟に対応し、適切に管理します。また、ホテルの施設・サービスや客室に関するお問い合わせに対して、正確かつホスピタリティあふれるご案内を行います。 収益最大化につながるセールススキルを活用しながら、お客様に最適な滞在体験をご提案します。予約システムへのデータ入力・管理を行い、無料宿泊、従業員割引、旅行会社向け料金、団体・卸売予約などの各種予約について、適切なコードおよび料金設定を登録します。 また、お客様からのご意見やご要望に対しては、定められたエスカレーション手順に沿って迅速かつ適切に対応し、高品質なゲストサービスの提供に努めます。 Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain
POSITION SUMMARY Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are
POSITION SUMMARY POSITION SUMMARY Cross-Functional Responsibilities The Rooms - Agent will be assigned duties in both the Front Desk and Club Lounge to: • Build cross-functional expertise • Expand operational knowledge • Foster a guest-centric mindset
One of our top clients, a well-established Japanese company currently undergoing a major digital transformation within one of Japan’s most important and globally influential industries, is looking for an experienced Tech Lead to help develop and
One of our top clients, a well-established Japanese company currently undergoing a major digital transformation within one of Japan’s most important and globally influential industries, is looking for an experienced Software Engineer to help develop and
Appealing Points Support the development and enhancement of an omnichannel commerce platform across multiple sites, covering a wide range of business processes from order receipt to shipping, including integration with the core business system SAP. Build
職種 正社員 職務明細 This position requires you to reside in Japan during your employment with Wizcorp. Wizcorp is looking for Unreal Engine (4 and 5) Game Programmers to work on exciting projects for next-generation consoles. Depending
職種 正社員 職務明細 This position requires you to reside in Japan during your employment with Wizcorp. Wizcorp is looking for Game Engine Programmers to work on exciting projects for next-generation consoles. Depending on your background, skills,
職種 正社員 職務明細 This position requires you to reside in Japan during your employment with Wizcorp. Wizcorp is looking for Game Server Programmers to work on exciting multiplayer games targeting a variety of consoles and environments.
Company Description About Wizcorp Wizcorp is a highly specialized game development studio based in Tokyo and operating 100% remotely. We are a cross-cultural team of passionate individuals working together toward one goal: bringing back magic to