Join our international team as a Sales and Customer Success Specialist, where youll play a pivotal role in acquiring new business and delivering exceptional support to ensure our customers success. Client Details A global leader in
One of the worlds leading musical instrument manufacturers, marketers and distributors. * Support the omnichannel teams during their day-to-day operations via in person visits, email, phone, and chat. * Perform analysis, diagnosis, and resolution of problems
Lead consultative solution selling sessions with customers and potential customers in the RFP, discovery, solutioning, demonstration, and follow-up phases · Provide live demonstrations of the company solutions that meets customers business needs · Ability to articulate
A global tech leader, this company combines Data and AI to provide a comprehensive platform for customers to unlock their business potential and drive their DX goals. With cutting-edge solutions this company provides a collaborative culture
Job ● Contribute to the quality of service (availability, security, performance, support) of R&D applications used ● Ensure the technical administration & operations of local systems & related DSIS solution, ● In coordination with Group R&D DSIS SysOps
役割と責任: 電話、Eメール、チャットによるテクニカルサポートの対応、診断、解決、追跡 SLOで定義されたレスポンスと解決スピードを維持する 高い顧客満足度を維持し、90%のケースで品質基準に従うこと 既存のトラブルシューティングツールとテクニックを使用して、問い合わせ内容の根本原因を特定し、顧客向けの根本原因評価を提供する 内部分類クエリを実施し、問題のクラスと予防措置を文書化し、さらに遡って分析する 製品エンジニアリングチームへの問題報告、ドキュメント作成、手順書作成、複雑な製品バグに対する望ましい動作や再現手順書の作成、コードレベルでの解決策の提案、バグを解決に導くためのエンジニアのサポート。業務上必要なコミュニティ管理業務を行う アーキテクチャ設計に関する顧客固有の要件を含むケースを取り上げ、特定の製品（または製品機能のサブセット）に限定したソリューションを提供する プロジェクトのタイムラインを遵守し、リリースの成果物を作成する 設計/コードの問題のデバッグに参加し、根本原因を特定する Roles and responsibilities: Technical support response, diagnosis, resolution, and tracking via phone, email, and chat Maintain response and resolution speed defined by SLO Maintain high customer
Infrastructure consultant for application operation and maintenance support for e-commerce projects Roles and Responsibilities: Deploy and manage monitoring tools to continuously monitor the health, performance, and availability of servers, networks, and other infrastructure components. Respond quickly to
Roles and Responsibilities: Good understanding and knowledge of Cloud and Cloud products Demonstrate the advantages and specialties of Cloud products, security and various services Candidate should be able to interpret the deck during the technical meetings Able
* Help clients on digital and business transformation by selling the cloud-based IT SaaS and solutions, focus on Automotive and Manufacture Industry * Office in Tokyo, Japan - most client portfolio are in Tokyo Client Details
Overview: As an Application operation & Maintenance support (AMS) for SAP commerce Cloud Project, your primary responsibility is to ensure the smooth functioning and continuous improvement of the e-commerce project You will provide technical support, resolve issues,
Overview: As an Application operation & Maintenance support (AMS) for SAP commerce Cloud Project, your primary responsibility is to ensure the smooth functioning and continuous improvement of the e-commerce project You will provide technical support, resolve issues,
As a senior software engineer, you will be contributing to cutting edge electricity platform in an international team. Client Details The company is developing innovative service related to electricity/energy using the state of the art technologies such
Global PaaS vendor with 99% renewal rates. Covering solutions ranging from HR to CRM - entire platform able to integrate seamless for ease of access and next-level aftersales support. Job Responsibilities * Assist sales in the
One of the best fintech companies in Japan with rapid growth of their business International work culture with full-remote work style Seeking skilled and experienced Product Managers to join one of the best fintech companies in
Based in Naha, Okinawa you will be responsible to lead the US Government sales team to achieve growth targets, as being in charge of strategy, business development, account management, tech support and full P/L of the
In this strategic role, youll be at the heart of ensuring seamless supply chain operations for externally manufactured products in Japan. Youll lead initiatives enhancing efficiency, compliance, and innovation while being a key facilitator for cross-functional
Responsibilities: Development/operation * System construction: Design and construction of infrastructure configuration * Inquiry handling: Responding to inquiries from developers and coordinating with them * System operation: management of system health and consideration of improvements * Incident
Logistics Operations Manager (Japan) Japan | Permanent * Excellent Career Opportunity * E-Commerce Player About Our Client: Our client is an E-Commerce Player, expert in the delivering exceptional business experience for consumers and business partners. Main
About the Company Our Client is a global distributor of industrial and electronic components serving customers in automation, manufacturing and maintenance. Responsibilities We’re looking for a highly analytical Pricing Manager to play a critical role in
We are creating a healthier world for all people. For more than 35 years, weve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and
