Join our international team as a Sales and Customer Success Specialist, where youll play a pivotal role in acquiring new business and delivering exceptional support to ensure our customers success. Client Details A global leader in providing
One of the worlds leading musical instrument manufacturers, marketers and distributors. * Support the omnichannel teams during their day-to-day operations via in person visits, email, phone, and chat. * Perform analysis, diagnosis, and resolution of problems related
Job ● Contribute to the quality of service (availability, security, performance, support) of R&D applications used ● Ensure the technical administration & operations of local systems & related DSIS solution, ● In coordination with Group R&D DSIS SysOps
役割と責任: 電話、Eメール、チャットによるテクニカルサポートの対応、診断、解決、追跡 SLOで定義されたレスポンスと解決スピードを維持する 高い顧客満足度を維持し、90%のケースで品質基準に従うこと 既存のトラブルシューティングツールとテクニックを使用して、問い合わせ内容の根本原因を特定し、顧客向けの根本原因評価を提供する 内部分類クエリを実施し、問題のクラスと予防措置を文書化し、さらに遡って分析する 製品エンジニアリングチームへの問題報告、ドキュメント作成、手順書作成、複雑な製品バグに対する望ましい動作や再現手順書の作成、コードレベルでの解決策の提案、バグを解決に導くためのエンジニアのサポート。業務上必要なコミュニティ管理業務を行う アーキテクチャ設計に関する顧客固有の要件を含むケースを取り上げ、特定の製品（または製品機能のサブセット）に限定したソリューションを提供する プロジェクトのタイムラインを遵守し、リリースの成果物を作成する 設計/コードの問題のデバッグに参加し、根本原因を特定する Roles and responsibilities: Technical support response, diagnosis, resolution, and tracking via phone, email, and chat Maintain response and resolution speed defined by SLO Maintain high customer satisfaction
Infrastructure consultant for application operation and maintenance support for e-commerce projects Roles and Responsibilities: Deploy and manage monitoring tools to continuously monitor the health, performance, and availability of servers, networks, and other infrastructure components. Respond quickly to alerts
Roles and Responsibilities: 継続的な改善マインドセットを持ち、これで十分ということはなく、レベルを引き上げたいという意欲が日々の就業意欲になる 従業員とのやり取り、業務結果、トラブルシューティングなど様々な状況で適切な判断を行い、一体となった成果を実現し、健全な意思決定ができる能力 時間管理と組織スキルを活用しながら複数のタスクを管理し、優先順位を付ける能力 当社の品質フレームワークと価値観の中で、相互作用を正確に評価し、問題を解決し、協力する能力をサポートする批判的思考 常に学び、挑戦し、変化から活力を得ることができる環境に身を置きたいという意欲 期待されるパフォーマンスと行動を達成し、それを上回る確かな実績 Having a continuous improvement mindset, never thinking that anything is enough, and wanting to raise the bar will motivate you to work every day Ability to make
Roles and Responsibilities: Good understanding and knowledge of Cloud and Cloud products Demonstrate the advantages and specialties of Cloud products, security and various services Candidate should be able to interpret the deck during the technical meetings
Overview: As an Application operation & Maintenance support (AMS) for SAP commerce Cloud Project, your primary responsibility is to ensure the smooth functioning and continuous improvement of the e-commerce project You will provide technical support, resolve issues, and contribute
Overview: As an Application operation & Maintenance support (AMS) for SAP commerce Cloud Project, your primary responsibility is to ensure the smooth functioning and continuous improvement of the e-commerce project You will provide technical support, resolve issues, and contribute
Global PaaS vendor with 99% renewal rates. Covering solutions ranging from HR to CRM - entire platform able to integrate seamless for ease of access and next-level aftersales support. Job Responsibilities * Assist sales in the qualification
職務内容: Consultation and/or implementation of SAP solutions SAP導入プロジェクトに関わるコンサルティングならびに導入支援 Requirements 【Must/必須】: Experience in implementation of SAP or ERP system (Oracle EBS, Microsoft Dynamics, COMPANY(Works Applications), Other domestic vender packages) SAP又はERPのシステム導入経験 (Oracle EBS, Microsoft Dynamics, COMPANY、その他国産パッケージ） Experienced in implementation
JOB This role involves a wide range of responsibilities, including monitoring system performance, managing SAP user accounts, and ensuring the optimal operation of our SAP environment. The candidate will play a key role in implementing a
One of the best fintech companies in Japan with rapid growth of their business International work culture with full-remote work style Seeking skilled and experienced Product Managers to join one of the best fintech companies in
Based in Naha, Okinawa you will be responsible to lead the US Government sales team to achieve growth targets, as being in charge of strategy, business development, account management, tech support and full P/L of the branch.
You will provide administrative support to the Country Manager, Managing Directors and team members, helping them to manage their schedules, coordinate meetings and events, handle correspondence, and manage other daily tasks. Client Details A notable presence in
A vendor world leader in its expertise in application delivery networking technology, focusing on enhancing the performance, security, and availability of web applications and network resources. 1 Technical consultation for customers. 2 Designing tailored solutions. 3 Conducting product
In this strategic role, youll be at the heart of ensuring seamless supply chain operations for externally manufactured products in Japan. Youll lead initiatives enhancing efficiency, compliance, and innovation while being a key facilitator for cross-functional
Responsibilities: Development/operation * System construction: Design and construction of infrastructure configuration * Inquiry handling: Responding to inquiries from developers and coordinating with them * System operation: management of system health and consideration of improvements * Incident
About the Company Our Client is a global distributor of industrial and electronic components serving customers in automation, manufacturing and maintenance. Responsibilities We’re looking for a highly analytical Pricing Manager to play a critical role in
We are creating a healthier world for all people. For more than 35 years, weve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and
