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JOB SUMMARY Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property
JOB SUMMARY The Director of Marketing leads the team of Marketing Communication manager/coordinator that tell the story of a property, its brand, and the experience the property offer to guests. the Director of Marketing leads the on-property marketing and communications team,
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
POSITION SUMMARY Integrate communication activities and budget into the property’s overall sales and marketing plan, while meeting the primary revenue objectives of the hotel/resort. Strive to impact the property’s revenue objectives and meet specific property goals through
POSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests
POSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott