POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff,
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem.
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met.