Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site
This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians,
Candidates with expertise in Epi, CMP and CVD Applied products are preferred but other areas of Applied products on hardware and/or process are also considered. Requires specialized depth and/or breadth of expertise Interprets internal or external
Key Responsibilities Engages with customers to understand customer roadmap, interpret the technology needs and identify opportunities for Applied engagement. Drives the adoption of new technology at the customer site. Manages a team that works closely with customers to