POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax,
JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events.
POSITION SUMMARY Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and
POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image
JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder 求める人物像 Quick learner 理解力が高い方 柔軟に対応できる方 Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours
POSITION SUMMARY POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff,
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage
