POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours
POSITION SUMMARY POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff,