Multinational SaaS and API market leader providing cutting-edge solutions for enterprise clients. Work with a local team with some of the best talent to drive sales results with channel and partner clients. You must possess some
Job ● Contribute to the quality of service (availability, security, performance, support) of R&D applications used ● Ensure the technical administration & operations of local systems & related DSIS solution, ● In coordination with Group R&D
役割と責任: 電話、Eメール、チャットによるテクニカルサポートの対応、診断、解決、追跡 SLOで定義されたレスポンスと解決スピードを維持する 高い顧客満足度を維持し、90%のケースで品質基準に従うこと 既存のトラブルシューティングツールとテクニックを使用して、問い合わせ内容の根本原因を特定し、顧客向けの根本原因評価を提供する 内部分類クエリを実施し、問題のクラスと予防措置を文書化し、さらに遡って分析する 製品エンジニアリングチームへの問題報告、ドキュメント作成、手順書作成、複雑な製品バグに対する望ましい動作や再現手順書の作成、コードレベルでの解決策の提案、バグを解決に導くためのエンジニアのサポート。業務上必要なコミュニティ管理業務を行う アーキテクチャ設計に関する顧客固有の要件を含むケースを取り上げ、特定の製品（または製品機能のサブセット）に限定したソリューションを提供する プロジェクトのタイムラインを遵守し、リリースの成果物を作成する 設計/コードの問題のデバッグに参加し、根本原因を特定する Roles and responsibilities: Technical support response, diagnosis, resolution, and tracking via phone, email, and chat Maintain response and resolution speed defined by SLO Maintain high customer
About our client Foreign (Gaishi) company rapidly expanding in Japan. They have various infrastructure solutions and will assign you to the one that is best fit with your experience. They provide a very flexible working environment
Working with Japan, and APACs fastest growing tech startup in the AI / ML area. Fantastic international team, full remote inside Japan okay, lots of room for growth. Team is headed by a former engineer, offers a
With a focus for Digital Transformation and Data-driven strategy in Japan, this leading global SaaS company has continued to thrive and achieve record growth through providng new technologies for their clients. As the Senior Sales Engineer, you
A global tooling and equipment company is looking for a FIELD SERVICE ENGINEER to be based in Yokohama. About The Company The company is based in Europe with global operations and over 40,000 employees worldwide. In Japan
A global tooling and equipment company is looking for a FIELD SERVICE ENGINEER to be based in Yokohama. About The Company The company is based in Europe with global operations and over 40,000 employees worldwide. In Japan
A global tooling and equipment company is looking for a FIELD SERVICE ENGINEER to be based in Yokohama. About The Company The company is based in Europe with global operations and over 40,000 employees worldwide. In Japan
A global tooling and equipment company is looking for a MECHATRONICS ENGINEER with design experience and high skills. You will be based in Yokohama OR Nagoya, according to your preference. About The Company The company is based
Dedicated to re-defining how teams work together, this Pre-IPO company integrates all aspects of your workflow into a single platform. Recognized and utilized by well-known household brands in Retail, Automotive, Technology, and Entertainment, this start-up company
A vendor world leader in its expertise in application delivery networking technology, focusing on enhancing the performance, security, and availability of web applications and network resources. 1 Technical consultation for customers. 2 Designing tailored solutions. 3 Conducting
Join this exciting team as a seasoned, hands on Product Manager- this client is looking for Product Managers who thrive in dynamic, high-productivity environments and possess a fervent commitment to crafting products that captivate end-users while
Responsibilities: Development/operation * System construction: Design and construction of infrastructure configuration * Inquiry handling: Responding to inquiries from developers and coordinating with them * System operation: management of system health and consideration of improvements * Incident
︎プロダクト IoT 技術と人工知能（AI)を利用し独自開発したソフトウェアアグリゲート・エ ネルギー管理システムです。蓄電池や電気自動車（EV）、EV 充電器などのエネルギー機 器を集合制御し、発電所と同等の機能を提供する事業などを行います。 また、再エネ発電設備や蓄電池等、様々な機器をつなぐことで、電力システム全体に役立つ制御を創出しています。 （主な機能） ・発電所、蓄電池、電気自動車などの制御・遠隔監視 ・複数の建物を接続したマイクログリッド（*1）の構築・運用 ・数千台規模のエネルギーリソースを束ねるアプリ構築（*2） ︎業務の魅力 AI／IoT 技術を駆使した最適で最先端な最適なサービスを先行して提供しております。 日本の電力システムの最先端の仕組みをメーカーの枠にとらわれずベンダーフリー に開発・提供していくことが可能です。 ︎メンバー 技術責任者 省エネコンサル会社ヴェリアラボラトリーズの創業に携わった後、ネクストエナジーに て開発技術部長としてエネルギーマネジメントシステムの開発を統括。 ハブリッドワーク中、趣味は釣り、開発とアウトドアを愛するエンジニア。 ︎仕事内容 中心とした、弊社が開発するシステムの IoT プラットフォーム開発に取り組んでいただきます。 エッジデバイスから連携される電力データを高速に処理することを想定し、 ベンダーが提供する IoT プラットフォームの機能選定・設定・開発を行なっています。 （業務内容） ・新機能開発 ・既存機能改善 ・システム改善（新技術検証、負荷対策など） （開発環境） ・開発言語：C、C++、Python ・フロントエンド：React＋CoreUI(Redux)、Highcharts.js
We are creating a healthier world for all people. For more than 35 years, weve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and
As a Development Manager , you will act as the Owners representative, manage all activities associated with the construction of a base building and/or interior improvements plus miscellaneous capital projects while adhering to the project schedule,
Working with Japan, and APACs fastest growing tech startup in the renewable AI / ML area. Fantastic international team, full remote inside Japan okay, lots of room for growth. Team is headed by a former engineer, offers
Roles and Responsibilities: Lead the Business Application Platform (BAP) testing team across the cloud and mainframe scopes to ensure the delivery of high-quality software products Your leadership will foster a culture of continuous improvement, collaboration, and
Seeking a Cloud Solutions Architect for Japan who will provide proactive communication with customers; coordinate fit for purpose estimates; assist in Cloud Solutions Architecture development; sizing, Cloud upgrade planning. What youll do: * Design an effective
