Responsibility · Own Automotive OEM account(s) and responsible for all related to the account in charge, including product/solution promotion, understand accounts organization, build relationship and in urgent case delivery/quality support in corporate with respective Tier1 account
Responsibility · Drive sales team as team leader towards short term (revenue/DW target for respective year)/long term (5 years strategy) goal. · Establish account strategy incl. long term (5 years) plan in corporate with OEM account
Company Description AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives
Company Description AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives
Company Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience
Company Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
Company Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience
世界に20拠点を構えるグローバル企業であなたらしく活躍してみませんか? ロンドンに拠点を置く、外資系企業「TEN」は、富裕層向けのコンシェルジュサービスを展開しております。 2012年に設立された日本法人では、【クレジットカード会社の会員様】 や、【高級車のオーナー様】 に向けてサービスを提供します。 <仕事内容> 日本のメンバー サクセス マネージャーとして、下記を対応いただきます。 ●苦情対応 ●会員満足度の向上 こちらのポジションにはメンバーと直接話すことも含まれますが、主な目的は、様々な苦情管理を管理&監督することです。 マネージャー、チームマネージャー、およびその他の関連する役割、およびそれらのスキルの向上 効果的な QA、コーチング、トレーニングを通じて従業員をサポートします。このポジションを通して、苦情が減少し、会員満足度が上がることを期待しております。 クライアント サービス チームの主要パートナーとして、下記役割も果たします。 ●苦情に対して、円滑なクライアントとのコミュニケーションの担当 ●クライアントに情報を提供し、円滑なコミュニケーションを維持すること ●きちんと情報を管理&共有することが必要となります。 ●Ten MAID に関するフィードバック、および Ten MAID の成功に関する企業への報告 ●苦情管理 Requirements <必須> 社会人経験1年以上 <こちらの経験があると尚良し> 日本マーケットにおける苦情対応経験 苦情後のリピート利用率と顧客満足度管理 チームを超えてエスカレーションされる苦情の割合を最小限に抑えること マネージャー経験
Company Description AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives
Company Description AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives
Company Description AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
Company Description AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives
Company Description At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal
Company Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience