POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone,
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for
JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures
POSITION SUMMARY Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit
POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand
JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder 求めるスキル ホスピタリティ業界の経験者（ホテル業界経験があれは尚可）、 マーケティング経験者 英語でコミュニケーションが取れる方 トレンドに敏感な方 Supports the developing and implementing an ongoing media and community relations. Provides crisis communications assistance to properties. Ensures
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder 求める人物像 Quick learner 理解力が高い方 柔軟に対応できる方 Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met.
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff,
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Answer phones, take dining reservations, and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem.
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest
