Lead projects from project planning, through execution and release. Focus on strong risk management, issue management, and customer communication. The role requires close coordination with offshore development teams, as well as the customer - to achieve
Bilingual Project Manager (Near native Japanese + business English) Lead projects from project planning, through execution and release. Focus on strong risk management, issue management, and customer communication. The role requires close coordination with offshore development
役割と責任: 電話、Eメール、チャットによるテクニカルサポートの対応、診断、解決、追跡 SLOで定義されたレスポンスと解決スピードを維持する 高い顧客満足度を維持し、90%のケースで品質基準に従うこと 既存のトラブルシューティングツールとテクニックを使用して、問い合わせ内容の根本原因を特定し、顧客向けの根本原因評価を提供する 内部分類クエリを実施し、問題のクラスと予防措置を文書化し、さらに遡って分析する 製品エンジニアリングチームへの問題報告、ドキュメント作成、手順書作成、複雑な製品バグに対する望ましい動作や再現手順書の作成、コードレベルでの解決策の提案、バグを解決に導くためのエンジニアのサポート。業務上必要なコミュニティ管理業務を行う アーキテクチャ設計に関する顧客固有の要件を含むケースを取り上げ、特定の製品（または製品機能のサブセット）に限定したソリューションを提供する プロジェクトのタイムラインを遵守し、リリースの成果物を作成する 設計/コードの問題のデバッグに参加し、根本原因を特定する Roles and responsibilities: Technical support response, diagnosis, resolution, and tracking via phone, email, and chat Maintain response and resolution speed defined by SLO Maintain high customer satisfaction
Roles and Responsibilities: Support for overall PM/PL duties in infrastructure-related projects Promote the overall project Liaison with technical departments and members Advice and support on project planning, roadmap creation, etc Participation in meetings with various parties (internal,
Roles and Responsibilities: 継続的な改善マインドセットを持ち、これで十分ということはなく、レベルを引き上げたいという意欲が日々の就業意欲になる 従業員とのやり取り、業務結果、トラブルシューティングなど様々な状況で適切な判断を行い、一体となった成果を実現し、健全な意思決定ができる能力 時間管理と組織スキルを活用しながら複数のタスクを管理し、優先順位を付ける能力 当社の品質フレームワークと価値観の中で、相互作用を正確に評価し、問題を解決し、協力する能力をサポートする批判的思考 常に学び、挑戦し、変化から活力を得ることができる環境に身を置きたいという意欲 期待されるパフォーマンスと行動を達成し、それを上回る確かな実績 Having a continuous improvement mindset, never thinking that anything is enough, and wanting to raise the bar will motivate you to work every day Ability to make
Roles and Responsibilities: Good understanding and knowledge of Cloud and Cloud products Demonstrate the advantages and specialties of Cloud products, security and various services Candidate should be able to interpret the deck during the technical meetings Able
Finance Company looking for someone strong in Google Cloud. This is the first GCP Cloud Engineer on the team and are giving the opportunity to be hands on with technical tool recomendations and involved in business side
Overview: As an Application operation & Maintenance support (AMS) for SAP commerce Cloud Project, your primary responsibility is to ensure the smooth functioning and continuous improvement of the e-commerce project You will provide technical support, resolve issues,
Overview: As an Application operation & Maintenance support (AMS) for SAP commerce Cloud Project, your primary responsibility is to ensure the smooth functioning and continuous improvement of the e-commerce project You will provide technical support, resolve issues,
With a focus for Digital Transformation and Data-driven strategy in Japan, this leading global SaaS company has continued to thrive and achieve record growth through providng new technologies for their clients. As the Senior Sales Engineer,
Global PaaS vendor with 99% renewal rates. Covering solutions ranging from HR to CRM - entire platform able to integrate seamless for ease of access and next-level aftersales support. Job Responsibilities * Assist sales in the
Pretisgious Technical Account Manager role at a world leading Cyber Security vendor, looking for technical support professionals skilled in networking. Rapidly growing world leader in Network and Cloud Security, looking to expand their TAM team for their top
Roles and Responsibilities: Responsible for Fit-Gap Analysis to replace JDE with SAP AFS for PTP and OTC Processes. It is required to understand the existing PTP process design in JDE and check if they canbe moved
We are seeking a highly experienced and motivated SAP Finance Architect to join our team in Japan. You will be responsible for the design, implementation of SAP FICO solution, ensuring it aligns with the clients financial
A world-renowned media and entertainment company is looking for a Facilities Technical Infrastructure Senior Specialist/Assistant Manager. The position is based in Osaka and requires on-site work with flexible schedules. FULL relocation support is available. About The Company
A leading company in the refined goods industry is seeking an EC Operations Staff member for its EC department. Join the team to ensure smooth order processes on our EC site, enhance customer satisfaction, and engage
A global tooling and equipment company is looking for a FIELD SERVICE ENGINEER to be based in Yokohama. About The Company The company is based in Europe with global operations and over 40,000 employees worldwide. In
Leading a sales team to expand the business, and achive sales targets in the Retail and Government Sectors. Client Details Global technology company (SP500 listed) specialised in sensing, analysing, and acting in real time. Its products
A global tooling and equipment company is looking for a FIELD SERVICE ENGINEER to be based in Yokohama. About The Company The company is based in Europe with global operations and over 40,000 employees worldwide. In
A global tooling and equipment company is looking for a FIELD SERVICE ENGINEER to be based in Yokohama. About The Company The company is based in Europe with global operations and over 40,000 employees worldwide. In
