Lead projects from project planning, through execution and release. Focus on strong risk management, issue management, and customer communication. The role requires close coordination with offshore development teams, as well as the customer - to achieve the
Bilingual Project Manager (Near native Japanese + business English) Lead projects from project planning, through execution and release. Focus on strong risk management, issue management, and customer communication. The role requires close coordination with offshore development teams,
役割と責任: 電話、Eメール、チャットによるテクニカルサポートの対応、診断、解決、追跡 SLOで定義されたレスポンスと解決スピードを維持する 高い顧客満足度を維持し、90%のケースで品質基準に従うこと 既存のトラブルシューティングツールとテクニックを使用して、問い合わせ内容の根本原因を特定し、顧客向けの根本原因評価を提供する 内部分類クエリを実施し、問題のクラスと予防措置を文書化し、さらに遡って分析する 製品エンジニアリングチームへの問題報告、ドキュメント作成、手順書作成、複雑な製品バグに対する望ましい動作や再現手順書の作成、コードレベルでの解決策の提案、バグを解決に導くためのエンジニアのサポート。業務上必要なコミュニティ管理業務を行う アーキテクチャ設計に関する顧客固有の要件を含むケースを取り上げ、特定の製品(または製品機能のサブセット)に限定したソリューションを提供する プロジェクトのタイムラインを遵守し、リリースの成果物を作成する 設計/コードの問題のデバッグに参加し、根本原因を特定する Roles and responsibilities: Technical support response, diagnosis, resolution, and tracking via phone, email, and chat Maintain response and resolution speed defined by SLO Maintain high customer satisfaction
Roles and Responsibilities: 継続的な改善マインドセットを持ち、これで十分ということはなく、レベルを引き上げたいという意欲が日々の就業意欲になる 従業員とのやり取り、業務結果、トラブルシューティングなど様々な状況で適切な判断を行い、一体となった成果を実現し、健全な意思決定ができる能力 時間管理と組織スキルを活用しながら複数のタスクを管理し、優先順位を付ける能力 当社の品質フレームワークと価値観の中で、相互作用を正確に評価し、問題を解決し、協力する能力をサポートする批判的思考 常に学び、挑戦し、変化から活力を得ることができる環境に身を置きたいという意欲 期待されるパフォーマンスと行動を達成し、それを上回る確かな実績 Having a continuous improvement mindset, never thinking that anything is enough, and wanting to raise the bar will motivate you to work every day Ability to make
Roles and Responsibilities: Good understanding and knowledge of Cloud and Cloud products Demonstrate the advantages and specialties of Cloud products, security and various services Candidate should be able to interpret the deck during the technical meetings Able
Leading a sales team to expand the business, and achive sales targets in the Retail and Government Sectors. Client Details Global technology company (SP500 listed) specialised in sensing, analysing, and acting in real time. Its products
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As a Senior Consultant you will assist client throughout the project to improve their After Sales Supply Chain business and collaborate closely with cross-functional teams and clients to make sure the project stays on track for
Based in Naha, Okinawa you will be responsible to lead the US Government sales team to achieve growth targets, as being in charge of strategy, business development, account management, tech support and full P/L of the branch.
Join this exciting team as a seasoned, hands on Product Manager- this client is looking for Product Managers who thrive in dynamic, high-productivity environments and possess a fervent commitment to crafting products that captivate end-users while
We are creating a healthier world for all people. For more than 35 years, weve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and
Job Summary Production Engineering Group Lead reports to Head of Saitama Site. This role leads and manages the group to provide technical services for the projects and engineering tasks, related to dosage form production and Packaging. She/he is responsible
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Drive adoption of digital solutions, optimizing building functionality and reducing costs. Support local market channels, delivering new construction and retrofit projects with IoT integration for smarter buildings. Lead sales of advanced solutions, drive digital pipeline growth, and
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As a Sales Manager within the System Sales team, the role involves closely collaborating with sales staff and field engineers to drive project business, focusing on sales of Continuous Monitoring System Business within a Science-based approach,
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for