Date Posted: 2024-03-26 Country: Japan Location: 2F Shiba Excellent Building, 2-1-13 Hamamatsucho, Minato-ku, Tokyo, 105-0013, Japan Position Role Type: Unspecified Senior System Implementation Engineer - Job Description At Collins Aerospace, it’s our people who make the difference and
役割と責任: 電話、Eメール、チャットによるテクニカルサポートの対応、診断、解決、追跡 SLOで定義されたレスポンスと解決スピードを維持する 高い顧客満足度を維持し、90%のケースで品質基準に従うこと 既存のトラブルシューティングツールとテクニックを使用して、問い合わせ内容の根本原因を特定し、顧客向けの根本原因評価を提供する 内部分類クエリを実施し、問題のクラスと予防措置を文書化し、さらに遡って分析する 製品エンジニアリングチームへの問題報告、ドキュメント作成、手順書作成、複雑な製品バグに対する望ましい動作や再現手順書の作成、コードレベルでの解決策の提案、バグを解決に導くためのエンジニアのサポート。業務上必要なコミュニティ管理業務を行う アーキテクチャ設計に関する顧客固有の要件を含むケースを取り上げ、特定の製品（または製品機能のサブセット）に限定したソリューションを提供する プロジェクトのタイムラインを遵守し、リリースの成果物を作成する 設計/コードの問題のデバッグに参加し、根本原因を特定する Roles and responsibilities: Technical support response, diagnosis, resolution, and tracking via phone, email, and chat Maintain response and resolution speed defined by SLO Maintain high customer
JD in Japanese follows. 英文の後に和文JDをご覧いただけます。 Introduction Circulate all forms of value to unleash the potential in all people What can I do to help society thrive with the finite resources we have? The Mercari marketplace app
RSA - Technical Support Engineer 2 RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first
AWSをフルに活用した会社クラウドの開発を行う。 Fully utilize AWS for internal company services. Client Details グループ累計顧客数は2,000万人以上。また海外22の国や地域で業務を展開しており、デジタルアセット、ペイメント、バンキングの分野で事業を展開するお客様に向けて、グループにおける最高レベルのデジタル技術を用いた、安全な次世代ソリューションを提供。 The Group has a cumulative total of more than 20 million customers. The Group also operates in 22 countries and territories abroad, providing secure, next-generation solutions
A vendor world leader in its expertise in application delivery networking technology, focusing on enhancing the performance, security, and availability of web applications and network resources. 1 Technical consultation for customers. 2 Designing tailored solutions. 3 Conducting product
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries
As a frontend software engineer, you will work on the software development of our robot and store operation platform. You will work on 4 major components in our system: 1. Robot User Applications: Applications for store operations
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries
Be part of something bigger! As the world and the way people live is changing, at Bekaert we believe it’s our responsibility to contribute to finding new solutions for the future. Our ambition is to be
Your Job The Automotive High-Speed Connector/Cable Assembly Field Application Engineer is a specialist who combines technical expertise in high-speed data transmission hardware with an understanding of automotive industryr equirements. The FAE plays a crucial role in interfacing
This position requires English language ability. JD is available in English only. 本ポジションは日本語JDの用意がありません。 Introduction Circulate all forms of value to unleash the potential in all people What can I do to help society thrive with the
About Us Dyson is a global technology company. Using a desire to make things work better as a catalyst for invention, our team of 3,000 engineers and scientists are passionate about developing technology that solves the problems
JD in Japanese follows. 英文の後に和文JDをご覧いただけます。 Introduction Our Mission Mercari is a Japan-based company with the mission of “create value in a global marketplace where anyone can buy & sell.” Having continuously worked toward this goal since
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications,
Location: Japan (Kawasaki) Role Overview: This Systems Engineer is a senior consulting person, who will work as a business consultant for local accounts teams. The SE engages in strategic deals/accounts where his/her knowledge of IT network/security architecture will
Location: Japan (Tokyo) Role Overview: We are looking for a Systems Engineer to work closely with Major Account Manager in a defined set of accounts in the Service provider vertical. The Systems Engineers main mission will be to
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
We are seeking a qualified L1 IT Support Engineer to provide technical support and assistance to our enterprise customers, and serve as the initial point of contact for end users. This role will involve the diagnosis and
