At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス（Managed Device Service - MDS） ・プリンター関連のマネージドサービス（Managed Print Service - MPS） マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
■ 職務内容 / Job Description Job purpose In line with the business (ONC/CVRM/R&I/V&I/Medical) divisions’ objectives, the role holder will • Maximize the business value of global/local IT initiatives in ONC/CVRM/R&I/V&I/Medical business domain, by ensuring effective alignment
Field Service Engineer, Japan As a Field Service Engineer you will perform assembly, disassembly, and repair work on analytical laboratory instruments and equipment and effectively and safely utilise test equipment, hand tools and power tools as
Job Description 1. Lead and support the ISD (Information Systems Division) colleagues working in Finance Costing and all related tools. 2. Be the main responsible / interface between the defined business key users and the ISD
Job Description 1. Lead and support the ISD (Information Systems Division) colleagues working in Finance Reporting and all related tools. (Reporting of SAP AP, AR and GL for internal and external usage.) 2. Be the main
About Liferay Liferay is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we
Summary Posted: May 23, 2024 Role Number: 200552693 The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their
Lectra Japan Ltd PLM Business Consultant INTRODUCTION Lectra develops premium solutions that give fashion, automotive and furniture companies the means to embark on Industry 4.0 with confidence. We empower brands, manufacturers and retailers by providing them
Job Description 1. Lead and support the ISD (Information Systems Division) colleagues working in Finance Controlling and all related tools. 2. Be the main responsible / interface between the defined business key users and the ISD
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
Company Description We are seeking a skilled and experienced Site Reliability Engineer to join our team. In this role, you will be part of the AI & Cloud Engineering (ACE) Division and AI Workbench team. Our
As a DevOps engineer you are responsible for creating and managing Docker Images, Kubernetes for containerisation and automate processes of the platform. This role is an opportunity for you to use your expertise in CI/CD pipeline
* We are seeking a fluent Japanese and business-level English-speaking EDC System Implementation Specialist with clinical programming expertise to join our biometrics specialized CRO client, partnering with Japanese pharmaceutical companies. This remote role offers a competitive
Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organizations, providing their clients with the ability to keep up with the ever-changing digital world
Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world
Our client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365,
Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world
