Job Description: About Organization Our department drives customer and technology transformation through digitalization, AI, and data-driven Customer Value Management (CVM) platforms. We enable personalized customer experiences and accelerate acquisition, retention, win-back, ecosystem cross/up-selling, and operational excellence
Since 1998, weve been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1
Appealing Points: Lead Enterprise CX Transformation: Drive large-scale customer support and contact center transformation initiatives, assessing current operations and designing future-state operating models across voice, chat, email, social, and self-service channels. Shape AI-Powered Customer Experiences: Work
Since 1998, weve been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there
Appealing Points: Opportunity to work in a global IT support environment (Japan, Poland, China) utilizing native-level Japanese and business-level English Comprehensive onboarding training and knowledge base support enable continuous learning and skill development Hands-on experience with
Appealing Points: Opportunity to work in a global IT support environment (Japan, Poland, China) utilizing native-level Japanese and business-level English Comprehensive onboarding training and knowledge base support enable continuous learning and skill development Hands-on experience with
This job requires Japanese language ability. JD is available in Japanese only. Partner Support / CS & Operation AI Specialist- Mercari 雇用形態： 正社員 働き方： フレックスタイム制（コアタイムあり） 勤務地： 六本木 詳細はキャリアサイトの募集要項よりご確認ください メルカリグループについて あらゆる価値を循環させ、あらゆる人の可能性を広げる 「地球資源が限られているなか、より豊かな社会をつくるために何ができるか」。2013年、創業者の山田進太郎が世界一周の旅で抱いた課題意識から、フリマアプリ「メルカリ」は生まれました。私たちは、物理的なモノやお金に限らずあらゆる価値を循環させることで、誰もがやりたいことを実現し、人や社会に貢献するための選択肢を増やすことができると信じています。 テクノロジーの力で世界中の人々をつなぎ、あらゆる人の可能性が発揮される世界を実現していきます。メルカリグループの目指すべき方針については Mercari Culture Doc