Job Description Responsibilities: Prioritize customer satisfaction and deliver outstanding customer service to improve the overall customer experience Cultivate a customer-centric culture through mentoring team members Collaborate with team members and managers to exceed customer expectations, drive business operations, and continuously improve
Our Customer Operations team helps customers find clarity in their work and get results with Asana. We are Asana experts and productivity savants who are passionate about investing in our customers’ success. We help customers with questions, feature requests, and
亚马逊致力于成为全球最以客户为中心的公司。在这里，人们几乎可以找到并发现他们想在网上购买的所有物品。通过为客户提供更多他们想要的选择，包括低廉的价格、广泛的选择和购物的便利，亚马逊继续发展成为世界一流的电子商务平台。如今，亚马逊总销售额的50％以上来自第三方。账户状况支持团队中的账户状况支持专员是亚马逊与我们的第三方业务合作伙伴（卖家）之间的主要接口。我们致力于为在亚马逊平台上销售商品的卖家提供世界一流的支持。我们努力在卖家意识到潜在问题之前预测他们的需求，并提供解决方案以帮助我们的第三方业务合作伙伴更好地为其客户提供服务。 职位描述：账户状况支持专员 地点：东京 语言要求：英语和中文 轮班要求：（视业务需求而定）轮班包括周末和节假日，每周全职 40 小时，日本时间上午 8 点至晚上 8 点之间轮班 9 小时，包括一小时的就餐时间。 账户状况支持专员必须依靠判断来计划和实现目标，并将在经理有限的监督下工作。账户状况支持专员需要运用其个人问题解决和分析技能来验证卖家的复杂交易和账户问题。成功的专员必须具备较高的软技能，具有同理心，并能够适应快节奏的工作环境。由于大多数决策都是在没有指导和高准确性的情况下做出的，因此所有候选人将以分析和客户服务为导向。 如果您成功成为账户状况支持专员，您将经常与销售人员、部门经理、风险分析师和其他公司员工进行书面和口头沟通，以实现您的目标。您将通过电话和电子邮件与我们的第三方卖家互动，指导和协助他们处理账户健康问题。一天中多达70％可能是接听和拨打电话联系人。当您与卖家沟通时，如果遇到不良指标或危险水平的账户，则需要能够重定向困难的对话。 Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By
#LI-KO1 As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software
Amazon is seeking for a customer centric team member to drive improvements with Amazon Japan shopping journey. The Sr Program Manager is primary responsible for understanding largest customer pains by partnering with business teams and adopting right solution Japan wide.
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities
職種 正社員 職務明細 【部門紹介】 Department is incharge of providing ITService Management Process and tools solutions for ITO and AMO Services ; Main offerings are, Process implementation, ITSM Tools (Servicenow,SummitAI,BMC.) ITAM Tools (Snow,Flexera) ,Monitoring (Solarwinds,newrelic,datadog etc.), Service integration
職種 正社員 職務明細 【部門紹介】 Department is in charge of providing ITService Management Process and tools solutions for ITO and AMO Services ; Main offerings are, Process implementation, ITSM Tools (Servicenow,SummitAI,BMC.) ITAM Tools (Snow,Flexera) ,Monitoring (Solarwinds,newrelic,datadog etc.), Service
About the Job: The Qt Company is a global software company headquartered in Finland that provides a cross -platform integrated development environment. Currently, Qt is used by customer in a wide range of industries in Japan and
About the Team As we continue to scale, were seeking a Technical Product & Customer Support Specialist based in the APAC region to cater to our European, APAC & African clientele, while also supporting & triaging all
Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – to enable our customers to make the world
DESCRIPTION As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for your region when
Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by
Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organizations, providing their clients with the ability to keep up with the ever-changing digital world by
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description commercial organisation driving revenue growth within our division. You will also influence other functions, including product management, solutions development, and services, to ensure we meet our yearly targets.
Koala is a high growth ecommerce startup originating in Sydney, Australia. We provide furniture for the digital age, and have become well known in Australia and Japan because of our approach to marketing & retail which
Company Description NIQ GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech &
