Company:Qualcomm CDMA Technologies, Y.K. Job Area:Engineering Group, Engineering Group Software Applications Engineering General Summary: About the Role As a member of the Qualcomm Japan Customer Engineering team, you will provide technical leadership and customer engineering support for automotive
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry-specific needs to transform
MongoDB and Customer Success Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the
Job Title:Customer Service Specialist Job Description: The Role: We are seeking Japan Customer Service to join our team in Tokyo. Customer Service is often the first and last interaction our customers have with us. In this position, you will support positive
About the Company BlueMatrix, a Thoma Bravo portfolio company, owns and operates several proprietary software platforms that are used by +1,000 financial institutions to author and distribute emails, reports and insights to investors around the world.
Minimum qualifications: Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. 5 years of experience troubleshooting and advocating for customers needs, and triaging technical issues (e.g., hardware, software, application, operational, process). 5 years of experience
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively
At Moodys, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to
Presales & Solution Consulting Support the sales process with manufacturing and solution expertise Lead customer discovery sessions and needs analyses focused on product costing and carbon footprint assessment across different manufacturing processes and use cases Translate customer requirements
The Customer Service Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service,
Company Description Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an
Job Description: Role Title: CUSTOMER SERVICE ASSOCIATE - English & Chinese Languages About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has
Job Description: Role Title: CUSTOMER SERVICE ASSOCIATE - English & Japanese Languages About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has
Job Requisition ID # 26WD101612 建設DX カスタマーサクセスマネージャー募集要項 ポジション概要 私たちのカスタマーサクセスマネージャー（CSM）は、Autodeskの建設ポートフォリオ製品をご利用いただくお客様の製品利用の定着・拡大を担っています。 建設業界向けカスタマーサクセスチームの一員として、クラウドソリューションの継続的な活用を支援し、お客様が目指すビジネス成果の実現をサポートします。また、お客様との信頼関係を構築し、最終的には建設ソリューションの収益成長に貢献します。 本ポジションは、APAC（アジア太平洋地域）のカスタマーサクセスマネージャーにレポートし、担当顧客ポートフォリオにおける製品利用の促進と拡大をリードしていただきます。 主な業務内容 顧客が期待する成果を明確にし、それに基づくカスタマーサクセスプランを策定・管理する。 建設業界の新規顧客のオンボーディングを支援し、早期の価値実現を促進する。 多様なタスク、トピック、顧客対応を横断的に調整・推進する。 ソリューションの利用拡大機会（例：顧客企業内でのネットワーク拡大）を特定し、ベストプラクティスを提案する。 高い顧客維持率を目指し、営業チームと連携して契約更新を確保するとともに、拡張機会を特定する。 顧客との定期的なミーティング、エグゼクティブビジネスレビュー、ウェビナー、メンタリングセッションを実施する。 顧客アカウントの製品利用状況をモニタリングし、解約リスクを早期に検知して適切に対応する。 Autodesk Formaの利用促進と定着を推進する。 顧客にとって信頼できるアドバイザーとして関係を構築し、顧客のニーズを社内に共有・代弁する。 カスタマーサクセス活動におけるベストプラクティスを提案・構築し、組織の成長に貢献する。 Autodesk Constructionのエバンジェリストとして、業界における価値提案や必要な能力の啓発活動を推進する。 応募必須条件 B2B領域での顧客対応経験が3年以上あること。 大学卒業、またはそれに相当する実務経験を有すること。 カスタマーサクセス、アカウントマネジメント、またはその他のクライアント対応職種での経験があること。 建設業界に対する高い関心と、理解を深める意欲があること。 自律的に業務を遂行するとともに、チームとしても成果を生み出せる協働姿勢があること。 プロセス志向で、高い組織力と業務遂行能力を有すること。 明確な実績と、目標達成に向けた強い意欲があること。 AEC業界（建築・エンジニアリング・建設）のワークフローおよび建設向けBIMソリューションについて理解していること。 建設業界での実務経験があること。 勤務形態
POSITION: Assistant Bursar DEPARTMENT: Finance & Accounting REPORT TO: Assistant Vice President & Bursar POSITION TYPE: Full-time WORK HOURS: 37.5 hours per week (9:00–17:30, Monday through Friday) LOCATION: City Campus (Sangen-jaya station) *Commuting primarily to City
Role Scope This role will be a key driver in executing and implementing the local commercial strategy and commercial excellence initiatives through close collaboration with the local Sales & Marketing teams. The overall responsibility of the
Job Description: Department Overview We are responsible for creating customer touchpoints through real-world channels and driving business growth, with a core focus on Rakuten Mobile shop operations. Our stores are not just places for acquiring contracts; they
Job Description: Department Overview Our department focuses on the operation of Rakuten Mobile shops, driving business growth and creating customer touchpoints through real-world channels. Our shops are not merely locations for contract acquisition; they serve as a