Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,
Purpose of the role Join Global Blue as Systems Analyst to deliver the cutting-edge Tax-Free Solutions that power international traveller shopping experiences. In this role, you will oversee critical backend services and customer-facing platforms that support Global Blue
Minimum qualifications: Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. 9 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process). 9 years of experience
Technical Support Engineer What you can expect You will provide expert technical support for Zooms cloud collaboration platform, resolving complex customer issues across connectivity, audio, video, and software performance. You will troubleshoot problems through multiple channels while collaborating with Engineering
Whats the role? As the Senior Technical Support Engineer you are an experienced support engineer with a pre-sales/post sales mindset, and ensures that the Customer makes optimal use of HERE products and services, from the evaluation phase through the production phase
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,
Customer Service Engineer, Japan Do you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving
Minimum qualifications: Bachelors degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience engaging with, and presenting to, technical stakeholders and executive leaders. Ability to communicate in Japanese
Location:Tokyo, Tokyo, Japan Job ID: R0110830 Date Posted:2026-02-05 Company Name:HITACHI ENERGY JAPAN, LTD. Profession (Job Category):Engineering & Science Job Schedule: Full time Remote:No Job Description: The opportunity Hitachi Energy is a leader in high-voltage technology, offering
EIRE Systems is seeking confident, technically hands-on and bilingual (Japanese & English-speaking) end user-facing Desktop Support candidates for opportunities working onsite at our clients offices in Tokyo. We presently have multiple openings working on-site at our customers -
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1
Company:Qualcomm CDMA Technologies, Y.K. Job Area:Engineering Group, Engineering Group Software Applications Engineering General Summary: As a member of the Qualcomm Japan Customer Engineering Team, the candidate will be responsible for supporting Qualcomm customers using Snapdragon chipsets in Automotive
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
SummaryAre you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is
テクニカルサポートエンジニア（日本勤務） ポジション概要 Genetecでは、革新的なソフトウェアツールを駆使して、複雑な技術的課題やサービス障害の診断・解決を行い、お客様の満足度向上に貢献しています。 本ポジションは、Genetecソリューションに関する深い技術理解をもとに、迅速かつ的確な技術支援を提供する重要な役割を担います。 社内のテクニカルサポートチームやR&Dエンジニアと連携しながら、オンサイトでのフィールドサポートを含む多様な業務を担当していただきます。 主な業務内容 ■ テクニカルサポート業務 · ソフトウェアツールを活用した技術的課題の診断および障害解決 · お客様への明確かつ簡潔な技術的説明 · 定められたプロセスに基づく問題解決の実施 · 重大な顧客課題の適切なチャネルを通じた迅速なエスカレーション · 他のテクニカルサポート担当者やR&Dエンジニアとの協働による課題解決 · 新規および既存顧客との信頼関係の構築と維持 · Genetecソリューションに関する広範な知識の習得と維持 · サポートプロセスやソフトウェア改善への提案・貢献 · 技術文書やナレッジベース記事の作成支援 · 顧客先で発生した課題のチケットシステムおよびCRMツールへの適切な記録 ■ フィールドサポート業務 · 顧客先でのGenetecシステムの設置、監査、評価、保守、技術支援 · PoC（概念実証）、オンサイト技術支援、システム導入・立ち上げ、トレーニング、監査、評価の実施 · Genetecと顧客間の技術的な窓口としての対応