POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies
Job Description: Business Overview Rakuten Group, headquartered in Japan, serves approximately 100 million users domestically and 1 billion globally. We offer over 70 services across various fields including e-commerce, payment services, financial services, telecommunications, media, and