Want to be a part of Asia Pacific & Middle Easts (APME) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain the
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
Company Description 会社概要 すべての始まりは2004年、カリフォルニア州の陽光あふれるサンディエゴで始まりました。革新的なエンジニアであるフレッド・ラディが、働き方を変革できる可能性を見出したのです。 それから今日まで、ServiceNowはグローバル市場のリーダーとして、革新的なAI強化テクノロジーを8,100社以上のお客様に提供し、その中にはFortune 500に選ばれた企業が85％程含まれています。 当社のインテリジェントなクラウドベースプラットフォームは、人・システム・プロセスをシームレスにつなぎ、組織がよりスマートで迅速、そして優れた働き方を実現できるよう支援します。 しかし、これは私たちの旅の始まりに過ぎません。世界をより良く働ける場所にするという目的を追求する私たちと共に歩みませんか？ Job Description 職務内容 Impact GuidedのCSMは、複数の顧客を担当し、効率的かつスケーラブルな方法で顧客のビジネス成果達成を支援します。ServiceNow製品の採用と活用を促進し、顧客が最大限の価値を得られるよう、標準化されたガイドやベストプラクティスを提供します。また、顧客からの技術的な相談に対する一次窓口として、基本的な技術的知識を活かし、適切な対応や社内連携を行います。 具体的な業務内容： 複数の顧客を同時に担当し、共通課題に対する標準化されたソリューションを提供 顧客のビジネス目標を理解し、成果達成に向けたアクションを計画・実行 製品の利用状況をモニタリングし、最新バージョンへの移行や技術的健全性を維持 顧客の状況に応じたガイドやコンテンツを活用し、利活用率と利用範囲を拡大 成功事例やベストプラクティスを共有し、顧客の価値最大化を支援 顧客との信頼関係を維持しながら、技術的な質問や課題を適切に把握し、迅速な解決に向けた調整を実施。必要に応じて社内の専門チームと連携し、円滑なエスカレーションを推進。 社内チームと連携し、スケーラブルなデリバリーを実現 Qualifications 応募資格 顧客向けプロフェッショナルサービスまたはカスタマーサクセス領域での5年以上の経験 プリセールス活動における顧客提案や技術的デモンストレーションの経験を活かし、顧客の課題解決や価値訴求などポストセールスに新たに挑戦したい方 複数顧客を同時に管理し、効率的にサービスを提供できる能力 AIを業務プロセスや意思決定に統合する方法を考え、活用した経験（AIツールの利用、ワークフロー自動化、AI分析の活用など） 基本的な技術的知識（クラウド、ITサービス管理、ワークフロー自動化など）を活かし、顧客の技術的相談に対応できるスキル グローバルクラウドベンダーのSaaSソリューションにおける販売、導入、展開、拡張、運用の各フェーズでの技術的支援経験 － 顧客のビジネス要件を理解し、SaaS製品の適切な構成・設定を提案 － 導入プロジェクトにおける技術的リード、データ移行や統合のサポート － 運用フェーズでのパフォーマンス最適化、アップグレード対応、利用促進施策 －
Senior Customer Success Manager (Global Trade and Tax) Do you have experience in Account management, Client Management or Customer Success for an enterprise software solution? Are you keen to join a hyper growth business offering a fantastic career
We’re looking for a Senior Manager of Enterprise Customer Success to manage, recruit, onboard and train a team of Enterprise Customer Success Managers. Your team is responsible for proactively driving adoption across our existing customer base through on-boarding
Requisition ID: 458863 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T1 Hiring Manager: Alyssa Lee Recruiter Name: Shotaku Ono The SAP Next Gen - Academy
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do
カスタマーサクセスアーキテクト/Customer Success Architect This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people
Responsibilities The Lark Japan Customer Success team is responsible for ensuring the success and satisfaction of Larks customers in Japan. The primary role is to assist customers of Lark Japan in maximizing the value they get from the
Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations
The Opportunity Within the Customer Strategy & Success (CSS) team at Adobe, our focus is on accelerating value for our customers through adoption and value realization. As the named post-sale owner for a portfolio of Enterprise accounts,
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Rippling, Navan, Qantas,
Service Sales Leader This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way
Reports To: Head of APAC Service & Strategy Position Summary The Director of Technical Service – Japan serves as the executive leader responsible for defining and executing ASP’s overall service strategy across the Japanese market. Operating
Senior Sales Manager – Manufacturing Hybrid | Tokyo We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
As a Director, Commercial Sales you will provide strategy, mentorship, and guidance for Commercial Sales Managers and their direct reports, ultimately furthering the growth of our organization. This role impacts one of the largest lines of
The Account Manager is the catalyst behind Black Box’s success as an organization. As a consultative sales professional, the Account Manager is responsible for driving revenue growth and bringing in net new business from prospects and current
Job Posting Title:Senior Manager, Business Affairs, Disney Music Group Req ID:10156937 Job Description: Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognized by audiences everywhere
About the Team Our team is dedicated to building and scaling Japan’s entertainment content ecosystem, delivering world-class entertainment experiences to users on TikTok. We partner closely with leading entertainment companies, rights holders, and creators to drive
About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has