Work Schedule Other Environmental Conditions Office Job Description [About Us] Thermo Fisher Scientific Incorporated is headquartered in Waltham, Massachusetts, USA and has a global workforce of 80,000 employees. With total revenues of $30 billion and research
Job Description Responsibilities: Prioritize customer satisfaction and deliver outstanding customer service to improve the overall customer experience Cultivate a customer-centric culture through mentoring team members Collaborate with team members and managers to exceed customer expectations, drive business
Job Description サーモフィッシャーサイエンティフィック インコーポレイテッドについて 米国マサチューセッツ州ウォルサムに本社を置き、世界中に125,000人の従業員を擁しています。総売上高は440億ドル、研究開発費は15億ドルに及び、Thermo Scientific、Applied Biosystems、Invitrogen、Fisher Scientific、Unity Lab Services、Patheon、PPDブランドは、世界のさまざまな分野の基礎・応用研修、製品開発、品質管理・保証、安全保障から医療、製薬・バイオ医薬に至るお客様に広く浸透しています。 主な職務内容： 製品厚み測定機器のオンサイトサービス業務：顧客先での製品据付およびトレーニングの実施 ・プラスチック成型製造・研究開発分野において、Thermo Scientificの測定・検査・制御装置の顧客先での据付、正しくかつ安全な操作と保守の顧客トレーニングの実施 ・定期メンテナンス、保守管理、機器の修理、および顧客への継続的なトレーニングと技術サポートの実施 ・作業手順書および顧客の要件に沿った、訪問レポートの作成 プロフェッショナルエンジニアとしての役割： 社内外での専門家、トレーナー ・国内およびアジアパシフィック地域、グローバルの同僚エンジニアが抱える、製品の問題解決に協力 ・グローバルチームの一員として、技術的な問題に関する社内協議に参加、難解な問題の迅速かつ効率的な解決に対処 ・品質と信頼性の向上の推進のサポート、製品の品質管理にフィードバックを提供。顧客先での経験に基づいた、新製品開発に関するフィードバック・提案を提供 製品知識の提供：販売・納入した製品の長期的な運用に関するアドバイザー的役割 ・顧客のフォローアップのスケジューリングを調整し、トラブルフリーな運用に向けたメンテナンスの提案 ・営業部門の見積に必要な技術情報収集のサポート ・品質管理・製品開発チームと連携した、製品の改善提案 ・顧客先での機器の最適化によるパフォーマンスの向上を提案 ・顧客のニーズを満たし、製品が市場で評価を得られるよう、営業チームやマーケティングチームと緊密に連携 製品管理と改善 ・顧客からの製品のパフォーマンス・品質への評価を社内関係部門にフィードバック、持続的な改善を図る アフターマーケットビジネス ・アフターマーケット部門と協力し、既存顧客にスペアパーツ・機器のアップグレード・製品サポート契約などのアフターフォローの提案と実行 要件/資格： ・電気・機械、またはメカトロニクス工学に関する知識 ・プラスチック成型関連の業務経験があれば尚可 ・ビジネスレベルの英語（メールの読み書きなど） スキルと特性 ・Microsoft Officeを含むMicrosoftアプリケーションのスキル。
What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you
We are seeking a highly skilled and experienced Senior Project Manager to lead IT infrastructure projects in Tokyo, Japan. The ideal candidate will have a strong background in project management, with a focus on IT infrastructure
Description •Drive process improvements in customer service operations, providing oversight and direction for process optimization of order management, inquiry management and communication with internal /external customers including outsourced day-to-day operations of MedTech Japan. •Collaborate with Customer Service operations team
This position is crucial as an Operations Specialist in the Service Center, responsible for a wide range of tasks, including registering customer calibration and repair requests, handling phone and email inquiries to the service center, creating quotations, coordinating
Date Posted: 2024-03-12 Country: Japan Location: Tokyo International Air Terminal 1F, IT Machine Room (S3D0), Ota-ku, Haneda Airport 2-6-5, Tokyo, Japan Position Role Type: Unspecified Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing
Introduction The sector of Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations, as well as transferring. Job Mission The mission of the DUV Field Service Engineer(FSE), All relevant
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Location: (HE)Office_Kokubu Job ID: R0052359 Date Posted: 2024-05-27 Company Name: HITACHI ENERGY JAPAN, LTD. Profession (Job Category): Quality Management Job Schedule: Full time Remote: No Job Description: Your responsibilities: You will be responsible for the successful
Professional Services Engineer This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way
About this role The Aladdin Client Services (ACS) Team tackles the hardest, most sophisticated problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients’ businesses, and the investment management process to provide world-class customer service to
Summary Posted: May 27, 2024 Weekly Hours: 37.5 Role Number: 200540120 In the Senior Customer Service team, we are driven by our customers and employees. The team represents Apple as the company’s highest escalation point with the
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Mujin has transformed the field of industrial automation with its innovative robot control technology and is currently revolutionizing supply chains worldwide. Today, we are rapidly expanding our business both domestically and internationally, serving clients from Japan
Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
