Roles and Responsibilities: Resolving incident cases Monitor capacity, performance and availability using popular network tools and act to correct anomalies when needed Incident tracking to ensure continuity across shifts Vendor management with PSTN Service provide, OEM
Location: Japan (Tokyo) Role Overview: We are looking for a Systems Engineer to work closely with Major Account Manager in a defined set of accounts in the Service provider vertical. The Systems Engineers main mission will
Why this job matters In this role you manage a set of accounts by creating success plans and executing against them putting the customer first. They regularly check-in with the customer, understand the customers industry, business,
Why this job matters In this role you manage a set of accounts by creating success plans and executing against them putting the customer first. They regularly check-in with the customer, understand the customers industry, business,