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POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
Principal Responsibilities: • Provides highly visible customer support through the performance of on-site installation, servicing and repair of complex equipment and systems • Checks out and approves operational quality of system equipment • Instructs customers in
