Appealing Points: Opportunity to design and develop next-generation telephony and contact center solutions using advanced AWS services centered around Amazon Connect. Work on cutting-edge AI/ML and LLM-based projects, including IVR enhancement, conversational AI, agent assist, and
Appealing Points: Play a key role in building, configuring, and managing Microsoft Teams Telephony solutions, supporting critical enterprise communication infrastructure. Gain strong exposure to the full Unified Communication domain including PSTN/PBX, networking, audio/video conferencing, and monitoring/reporting
Appealing Points: Opportunity to work on Japan Life Sciences CRM transformation projects involving Veeva CRM and Vault CRM in a highly collaborative global environment. Gain exposure to end-to-end business process analysis, stakeholder management, and CRM optimization