BE GREAT TOGETHER WITH US.
Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years.
With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.
General Summary
Overall, this role is focused on building and maintaining strong partnerships with both existing and potential customers. Rather than a highly aggressive, hunter-style sales approach, it emphasizes understanding customer needs, providing appropriate solutions, coordinating closely with internal teams, and ensuring a high level of customer satisfaction. Success in this role comes from developing long-term customer relationships, supporting the sales process, and delivering excellent service while identifying opportunities to grow existing accounts and generate new business where appropriate.
Responsibilities:
- Generate customer quotation
- Manage customer sales forecast
- Update customer price list
- Manage customer-query via site visit, email and direct phone call.
- Validate technical details to production office in Switzerland
- Update contact report and opportunity on customer relationship management (CRM)
- Manage delivery schedules with production office in Switzerland and Malaysia, including negotiations to expedite the specific product.
- Corroborate on environment requests and questionnaire ( Rohs , ChemSHERPA, etc)
- Provide product test report
- Support contract, including purchasing agreement and non-disclosure agreement.
Minimum Qualification
- At least 3 years of B2B sales experience in semiconductor or related industry
- Japanese: Native level
- English: Communicative level
- Capable of building long-term relationships with clients
Preferred Qualification:
- Able to engage in technical discussions and proposals with customers
- Possesses a good balance of technical understanding and customer-facing skills
- Experience in technical customer support or client-facing technical roles
- 3 years of engineering experience (career switch to sales is welcome)
VAT is an equal opportunity employer. We see ourselves as a responsible and far-sighted employer that offers not only jobs, but also career and personal development opportunities through various training programs. We recognize the value of employee diversity and provide equal employment opportunity for all qualified application that contributes to innovation, improves customer orientation and employee satisfaction. One-step in this direction is to ensure that people are recognized and fairly compensated for their contributions to the company. In 2021, VAT received the Fair-ON-Pay+ certificate as an acknowledgement for our commitment in ensuring equal pay for equal work between men and women.
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