Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission
This job requires Japanese language ability. JD is available in Japanese only. カスタマーサポートデータアナリスト / Customer Support Data Analyst - Mercari 雇用形態:正社員 働き方:フレックスタイム制(コアタイムあり) 勤務地:六本木 詳細はキャリアサイトの募集要項よりご確認ください メルカリグループについて あらゆる価値を循環させ、あらゆる人の可能性を広げる 「地球資源が限られているなか、より豊かな社会をつくるために何ができるか」。2013年、創業者の山田進太郎が世界一周の旅で抱いた課題意識から、フリマアプリ「メルカリ」は生まれました。私たちは、物理的なモノやお金に限らずあらゆる価値を循環させることで、誰もがやりたいことを実現し、人や社会に貢献するための選択肢を増やすことができると信じています。 テクノロジーの力で世界中の人々をつなぎ、あらゆる人の可能性が発揮される世界を実現していきます。メルカリグループの目指すべき方針については Mercari Culture Doc をご覧ください。 組織・チームのミッション メルカリグループのカスタマーサービス組織は、株式会社メルカリおよび株式会社メルペイにおいて、個人のお客さま向けカスタマーサポートと、より良いカスタマーエクスペリエンス(CX)の設計・運営を担う組織です。 AIをはじめとするテクノロジーを活用したCS変革(CS-AX)を推進し、オペレーションの効率化と体験品質の向上を両立させることを目指しています。2029年までにお問い合わせの大部分をAIで解決できる状態をつくり、お客さまにとってエフォートレスな体験を追求していきます。 本チームは、CS全体のデータを扱う専門チームです。CSデータを取引・利用状況などの事業データと掛け合わせて顧客行動を分析し、お客さま体験の向上につなげることをミッションとしています。 メルカリのミッション・バリューについての詳細はこちらをご覧ください 業務内容
SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright
Description We are seeking a reliable, empathetic, and customer-focused Remote Customer Support Representative to handle inbound phone calls and customer emails for a womens health product business. In this role, you will assist both individual consumers and medical office representatives
Your Title: Technical Customer Support Engineer Job Location: Tokyo (In-Office) Division: AECO Turn your 3D CAD expertise into cutting-edge BIM solutions and become the go-to technical expert for Japan’s construction innovators. What You Will Do Were looking for
Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put
Job Description: Department Overview Rakuten Fashion is a direct-to-consumer fashion e-commerce site where Rakuten handles everything from selection and procurement to sales and support. It carries popular brands like nano・universe, URBAN RESEARCH, and BEAMS, and has recently
We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for individuals looking to build foundational experience in IT operations and technical support within a fast-paced environment. The
Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role This role
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role This role
Description Keeper is hiring driven Customer Success Managers to join a high producing team within our APAC B2B sales division. Candidates must be able to work from our Tokyo, Japan office for eligibility. Keeper’s cybersecurity software is
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1
Help Japan’s enterprises secure their entire estate — across AWS, other clouds, on-premises, and endpoints. Amazon Web Services (AWS) is seeking a Senior Security Solutions Architect to join our Japan field security team. You will operate
CSQ127R187 Location: Tokyo, Japan As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey
About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide