Bilingual M365 Consultant

Appealing Points:

• Work with cutting-edge Microsoft 365 technologies: Gain hands-on exposure to SharePoint Online, Teams, OneDrive, and Exchange Online while supporting functional consulting and user enablement.
• Leverage bilingual communication expertise: Play a key bridging role between Japanese users and global delivery teams through interpretation, translation, and stakeholder coordination.
• Be part of digital transformation initiatives: Contribute to M365 migration projects, user adoption programs, and change management activities that drive enterprise-wide workplace transformation.

Annual Salary: 10 million yen and above

Job Responsibilities:

• Microsoft Office 365 Functional Consulting:
  • Provide functional support and guidance across SharePoint Online, Teams, OneDrive, and Exchange Online.
  • Assist end users with navigating M365 services, understanding features, and adopting best practices.
  • Conduct bilingual walkthroughs, demos, and guidance sessions for Japanese users.
  • Support troubleshooting of basic M365 issues and escalate technical cases to engineering teams when required.
  • Explain technical concepts in simplified Japanese and English, ensuring clarity for non-technical users.
  
  
• Translation & Communication Support:
  • Deliver real-time verbal and written translation between Japanese and English during meetings, training sessions, migration discussions, and user support interactions.
  • Translate emails, documents, FAQs, technical notes, and user communication materials.
  • Ensure context-appropriate translation for both business and technical content.
  • Bridge communication gaps between Japanese end users and global delivery teams.
  
  
• Program & Migration Support:
  • Support project teams in migration readiness, user communication, change management, and stakeholder coordination.
  • Ensure Japanese stakeholders clearly understand schedules, deliverables, and required user actions.
  • Track Japanese user issues and coordinate with English-speaking technical teams for timely resolution.
  • Support onboarding, communication plans, and user adoption activities.
  
  
• Documentation & Reporting:
  • Prepare bilingual (Japanese & English) documentation including guides, FAQs, communication packs, training material, meeting minutes, and status reports.
  • Maintain structured logs of user issues, translation tasks, and M365 support activities.
  • Provide bilingual summaries and reports to project managers and leadership.
  
  

Job Qualifications:

• Minimum 2 years of bilingual translation/interpreter experience in IT or corporate environments.
• Strong functional knowledge of Microsoft 365 services, including:
  • SharePoint Online (sites, libraries, permissions basics)
  • Microsoft Teams (meetings, channels, collaboration)
  • OneDrive for Business (file management & sharing)
  • Outlook / Exchange Online (mailbox basics, rules, calendar)
  
  
• Ability to translate both technical and non-technical content clearly and accurately.
• Strong communication and interpersonal skills in multicultural environments.
• Good coordination abilities with consistent follow-up and task tracking.

Preferred Qualifications:

• Experience working on IT migration or digital workplace transformation projects.
• Familiarity with ticketing tools such as ServiceNow or Jira.
• Understanding of general IT concepts (accounts, access management, devices, cloud basics).

Japanese languages: Fluent Japanese and English proficiency (spoken, written, business communication)

About Company:

This company has been certified as the “best employer” in 2020 by the “Top Employers Institute” which recognizes outstanding employers.

A global leader in consulting, technology, outsourcing, and next-generation services. With approximately 180,000 employees worldwide, the company helps clients in more than 50 countries stay ahead of the competition. Through the co-creation of innovative solutions, they help companies transform and thrive in an ever-changing world.

[Measures against passive smoking]

No smoking indoors allowed

Designated smoking area

. Skillset Required: Microsoft 365, SharePoint Online, Teams, OneDrive, Exchange Online, Functional Consulting, User Enablement, Interpretation, M365 Migration, Change Management, Troubleshooting, Coordination, IT Concepts, Cloud Basics, Interpersonal Skills