Business Operations Manager - Vice President - Fixed Term Contract

Are you interested in being part of the team that makes direct impact to the firm’s business? You’ll play an integral role as a part of the Japan Operations organization, supporting to ensure the Japan businesses run effectively and efficiently. You will have holistic view of the end-to-end process management of all core production and client-servicing activities across each business. J.P. Morgan will give you the opportunity to learn about Operations and develop your career while delivering the key solutions to our clients in coordination with internal stakeholders and engaging with the senior leaders and receiving best-in-class training. As a Commercial Banking - Business Operations Manager - Vice President - Fixed Term Contract within the Commercial Banking - Asia Pacific Business Operations team, you will be responsible for multi-tasking and analytically reviewing processes to identify improvements. This demanding role requires a talented team member who can work independently and partner with other departments in a collaborative way. This contract role has the strong potential to lead to a permanent role based on performance and progress.

Job Responsibilities:

• Provide services to the Business Operations Executive in executing the local and regional strategies and initiatives in line with business growth across all functions/locations
• Act as the liaison point between the sales teams and the Business Operations teams to learn about the issues and act as a point of escalation within the region and raising to global partners as appropriate while working closely with risk and compliance functions with respect to identification and resolution of regulatory and control issues
• Work closely with control functions in other lines of business to ensure that best practices are implemented and continuous lessons learned from local and regional teams
• Conduct risk and control assessments and ensure that issues and action plans identified are properly addressed and implement procedures to ensure key regulations are complied with by the business
• Review issues impacting clients to learn about the root cause and any onward action and communication that is required
• Partner with the business to ensure that client engagement remains efficient and effective
• Represent the business in control forums and ensure control framework including resiliency plans are accurate and appropriately communicated

Required qualifications, capabilities and skills

• Adept in the use of Excel and PowerPoint
• Ability to undertake root causes and problem solve with solutions
• Strong project management, organizational skills
• Strong written and verbal presentation skills
• Ability to work on your own and run point on projects
• Bilingual Japanese and English proficiency

Preferred qualifications, capabilities, and skills

• Knowledge in Cash Management would be a benefit
• Influence management skills
• Proactive self-starter
• Minimum 7 years of work experience gained in roles risk and controls, preferably within the Finance industry

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.