Client Onboarding Operations : Job Level - Analyst/Associate

Morgan Stanley (Tokyo, Japan) Follow 3 hours ago

Full-time Employee Benefits Derivatives Project Management Grit Security Operations

Overview
Client Onboarding is a function within Client Onboarding Regulatory Data Services (CORDS), responsible for delivering end-to-end client onboarding and regulatory compliance support. We are seeking a junior-level professional to join the Operations division, supporting Client Onboarding/ Client Implementation.

The team manages onboarding across Equities and Fixed Income products, including Listed Derivatives and OTC Clearing. The role also supports regulatory requirements such as KYC due diligence, FIEL, and MiFID II for both new and existing clients.

You will act as a key coordinator across the onboarding lifecycle - partnering with Sales & Trading, Credit, KYC, Legal, Documentation, Regulatory, and downstream Operations teams - to ensure timely, controlled client launches, enhance client experience, and drive process improvements through data, automation, and AI-enabled tools.

Core Responsibilities

Manage end-to-end onboarding processes, ensuring timely and accurate client onboarding in line with regulatory requirements (e.g., Dodd-Frank, EMIR, UMR, QFC).
Serve as a central point of contact for internal stakeholders and clients, responding to onboarding-related queries and coordinating documentation requirements.
Partner with Business, Risk, Compliance, and Operations teams throughout onboarding and KYC reviews—from initiation to completion.
Review, validate, and maintain client data and documentation in internal systems, ensuring accuracy and completeness.
Contribute to process improvement efforts, including technology enhancements and process simplification.

Qualifications, Skills & Requirements

2-3 years of experience in a similar role in the Financial Services Industry
Proactive, analytical and problem-solving skills. Problem structuring, analyses, and recommending solutions
Judgment in when to escalate issues and taking charge as needed to prevent/minimize the impact
Multi-task and task prioritization
Outstanding attention to detail
Ability to work independently and in a multicultural team
JSDA Level 1/2
Intermediate to advanced MS Office Applications (especially in PowerPoint, Excel

Skills Desired

Project management and process enhancement/improvement experiences.
Relevant professional experiences, such as client onboarding, client services and securities operations functions
Familiarity with Japan and Global regulations (e.g. CIP, FIEL, MIFID, FATCA, etc.)
JSDA Internal Control Manager.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

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